Records Management Specialist

Our Data Enablement Services Department plays a critical role in safeguarding and optimising data across the organisation. We comprise key teams such as Data Governance, Metadata Management, Data Quality Management, Customer Master (MDM), and Records Management.

The Records Management team ensures that critical data is stored securely, efficiently, and in compliance with regulations. We help reduce the risk of data loss, promote data minimisation, and support responsible data practices across the organisation.

The Role

As a Records Management Specialist, you’ll support the Records Management Operations Lead within the Data Governance team. Your mission is to help manage and protect personal data, ensuring compliance with regulations and internal policies.

This role focuses on data minimisation, retention, and compliance, working closely with IT, the Data Protection Office, and business teams. You’ll play a key part in embedding Data Discovery as a BAU (Business-As-Usual) service, identifying where personal data resides across our data estate, and driving best practices for data retention.

Key Responsibilities

• Data Discovery Support: Operate and report from the Data Discovery platform (e.g., BigID).
• Process Documentation: Create clear documentation for Data Discovery processes used across departments.
• Data Analysis: Analyse outputs from Data Discovery tools and contribute to actionable insights.
• Training & Guidance: Assist in training team members to enhance technical capabilities.
• Retention Schedule Management: Maintain and improve data retention schedules.
• Repository Identification: Help identify and analyse data repositories across the organisation.
• Promote Best Practices: Advocate for data retention and minimisation across the business.
• Stakeholder Engagement: Present findings and recommendations to stakeholders confidently.

What We’re Looking For

We’re seeking someone passionate about data and eager to make an impact in data governance and compliance.

Essential Skills & Experience:

• Familiarity with data classification tools (BigID or similar).
• Basic understanding of data management principles and GDPR compliance.
• Strong analytical skills and attention to detail.
• Ability to problem-solve and adapt to challenges.
• Excellent stakeholder engagement and communication skills.
• Proficiency in Microsoft tools; experience with BI tools is a plus.

Why Join Us?

• Work at the heart of data governance and compliance.
• Collaborate with cross-functional teams and senior stakeholders.
• Gain hands-on experience with leading data discovery tools.
• Contribute to a culture of responsible data management that protects individuals’ rights.