Job title: Associate Director, FC DE Future Design
The Financial Crime (FC) Detection & Digital Enablement CoE is an integral part of the HSBC group’s Financial Crime function. The CoE helps detect and mitigate FC Risks across HSBC group and regions through the development and deployment of FC Detection solutions. FC risk includes fraud, money laundering, bribery and corruption, sanctions violations, terrorist financing, proliferation financing, export control violations and tax evasion.
In this role, you will:
- Leading and delivering large-scale optimization and transformation initiatives across Financial Crime (FC), driving measurable improvements in operational efficiency, effectiveness, and control outcomes
- Drive and support the development of continuous improvement, optimization and lean six sigma across FC, including directing working groups, supporting training nominations and project identification, working collaboratively with R&C Simplification
- Identify and shape strategic optimization opportunities across processes, controls, and operating models, translating them into structured initiatives that deliver sustainable value and operational impact.
- Operate effectively within a dynamic and evolving environment, managing competing priorities while driving delivery of high-impact strategic initiatives.
- Leading preparation and delivery of all communications initiatives – townhall spotlights, newsletter spotlights, awareness and refresher sessions, management updates, offsites etc.
- Develop and manage optimization roadmaps aligned with FC strategic priorities, ensuring initiatives directly support and complement FC OKRs and broader organizational goals.
- Supporting adherence to the Governance & Tracking framework include ensuring regular / timely tracking of initiatives and providing updates to key forums such as the Alignment Forum, QPI and QPR etc.
- Partner with and influence senior stakeholders across FC and its SVS, ensuring strong sponsorship, alignment, and successful adoption of optimization initiatives.
- Promote innovation, knowledge sharing, and replication of best practices, enabling successful initiatives to scale across regions, teams, and FC pillars.
- Leverage data-driven insights to inform decision making, track initiative performance, and ensure robust benefits realization, embedding governance mechanisms to monitor delivery against defined optimization outcomes.
To be successful you will:
- Strong understanding of the global Financial Crime landscape, including fraud, AML, sanctions, bribery & corruption, and evolving regulatory expectations impacting FC operations.
- Strong expertise in continuous improvement methodologies and structured problem-solving approaches (e.g., Six Sigma Green Belt / Black Belt certification, Lean certification, or equivalent).
- Proven knowledge of agile delivery frameworks and iterative implementation approaches (e.g., Certified Scrum Master, Agile Practitioner, SAFe or equivalent Agile certification).
- Strong understanding of operational process design, optimization techniques, and process mapping capabilities, including the use of structured modelling standards such as BPMN 2.0 and tools such as ARIS, Visio, or similar process modelling platforms.
- Strong functional knowledge of change management and implementation of complex strategic initiatives
- Strong capability in data-driven performance management and benefits realization tracking, ensuring optimization initiatives deliver measurable and sustainable business value.
hsbc.com/careers
You’ll achieve more at HSBC
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”
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