Save time and effort sourcing top tech talent
hackajob is partnering with UnitedHealth Group to fill this position. Create a profile to be automatically considered for this role—and others that match your experience.
Production support for Priority 1 Critical business applications like PAS & PANDA ensuring uptime, performance, and SLA adherence through Incident management and root cause analysis for P1/P2 issues, with a focus on proactive detection and resolution
Implementation of AI/ML-based monitoring and alerting systems to reduce incident influx and improve triaging speed
Support CI/CD and DevOps initiatives and contribute to automation and modernization efforts
Collaborate with cross-functional teams across Dev, Support, and Infrastructure to ensure seamless delivery and support
Contribute to the design and development of automation scripts and tools to enhance system reliability and reduce manual toil
Foster a culture of operational excellence and continuous improvement
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Qualifications - External
Required Qualifications:
Bachelor’s or Master’s degree in computer science, engineering, or related field
8+ years of experience in software engineering, with at least 4+ years in production support
5+ years of hands-on experience in React, Spring Boot, and Azure; experience in Java/Python
2+ years of hands-on experience with Microsoft Azure (e.g., App Services, Functions, Monitor, DevOps)
Experience in application debugging, troubleshooting, and analyzing logs & alerts using tools like Splunk, App Insights, and Dynatrace
Understanding of Oracle database and ability to write SQL queries
Familiarity with Kubernetes, cloud deployments, and CI/CD pipelines
Familiarity with GenAI tools (e.g., CoPilot, Splunk MLTK) & understanding of AI/ML concepts and experience applying them to operational use cases (e.g., anomaly detection, predictive alerts)
Excellent problem-solving, communication, and stakeholder management skills
Flexible to work off hours including weekends in case of critical business issues (e.g., Priority 1 or 2 incidents)
Preferred Qualifications:
Experience in Pega
Understanding US healthcare, specifically Prior Auth/claims domain
hackajob is partnering with UnitedHealth Group to fill this position. Create a profile to be automatically considered for this role—and others that match your experience.