Analytics Solutions Associate

This role sits in Marketing Growth & Innovation, part of Card Services within Chase’s Consumer & Community Banking group.

As an Analytics Solutions Associate within Consumer & Community Banking, you’ll join the Pricing Execution team to design, monitor, and improve pricing processes. You’ll identify automation opportunities, enhance controls, investigate exceptions, and drive AI-enabled efficiencies across reporting and governance. This role requires strong pricing operations, analytics, and automation skills to modernize legacy processes and deliver scalable solutions.

Job responsibilities

• Review pricing controls, monitoring frameworks, and reporting processes used across the pricing ecosystem to Identify opportunities to implement new controls, strengthen existing monitoring, and improve transparency across pricing execution processes.
• Assess existing pricing execution reports, exception reports, to design and optimize exception management logic to automate and reduce manual intervention. 
• Partner with business, product, operations, risk, technology, and control teams to highlight issues, quantify impact, and drive remediation.
• Perform deep-dive investigative analysis on large volumes of pricing data, exceptions, and operational breaks to identify root causes, recurring themes, and process bottlenecks.
• Develop automated analytical workflows (SAS, Alteryx, Python)  to triage, disposition, and prioritize exceptions more efficiently.
• Build and maintain automated workflows using tools such as Alteryx, Python, SQL, Snowflake, and related data platforms.
• Evaluate opportunities to apply AI / GenAI / intelligent automation to improve investigative analysis, control documentation, operating procedures, knowledge retrieval, issue summarization, and workflow efficiency.
• Support the development of scalable monitoring and decision-support solutions, including rule-based automation, anomaly detection concepts, and AI-assisted productivity use cases where appropriate.
• Support internal audit, compliance, and control testing requirements by maintaining traceable evidence and well-documented process flows.
• Help build a forward-looking execution and implementation capability that is more automated, data-driven, controlled, and AI-enabled.

 Required qualifications, capabilities, and skills

• Bachelor’s degree in statistics, economics, mathematics, or engineering  with analytical solutions development, automations and banking analytics experience.  
• Worked in a Risk and control environment in any domain especially managing the teams control procedures and documentation of those.
• Excellent communication (written/verbal) and presentation skills with an ability to influence business leaders in a meaningful and actionable manner, networking.
• Experience in developing automation frameworks and end to end solutions leveraging Alteryx, python, SAS and Snowflake.
• 5+ Experience with SAS/Snowflake/Python for data analysis, automation, workflow optimization, or reporting enhancements.
• Experience with AI-enabled operational transformation, workflow orchestration, and reporting automation with Intelligent automation / GenAI productivity use cases.
• Exposure to enterprise AI enablement, LLM-assisted workflows, or automation transformation programs.

Preferred qualifications, capabilities, and skills

• Experience in data-driven storytelling to support strategic growth initiatives
• Proven ability to build strong partnerships with cross-functional teams.
• Strong experience in Credit Card pricing Implementation, Execution, controls, monitoring, reporting, or operational analytics within banking services.

• Team player with the ability to work independently, ability to work multiple problems simultaneously.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.