Regional Maintenance Coordinator

Full-Time, Permanent

Nottingham Support Office

10/04/26

Daniel White, Daniel.White1@boots.com

Are you ready to make a difference? Join Boots as a

in our

team based in

. Here at Boots, we work every day to build a brilliant environment for our people, empowering them to deliver exceptional care and connection to our customers and colleagues.

Within this role, you will work with our Retail Maintenance Managers to support the Regional Retail Leadership teams, managing ongoing to maintenance issues to a timely conclusion and supporting with the resolution of complex works requiring co-ordination across multiple stakeholders. Focused on driving performance in the retail region across a variety of measures, including statutory compliance. You will also provide supporting data to Contract Managers and Regional Maintenance Managers and acting as a point of escalation for General and Area Managers when required.

• Monitor and drive key performance stats for region – open work orders, overdue SLAs, time to resolve
• Attend regional retail meetings in support of Regional Maintenance Managers
• Support with regional reviews of longstanding, complex issues and act as a point of escalation when required
• Provide updates on ongoing maintenance issues to retail teams
• Manage the Planned Preventative Maintenance activities on region, ensuring timely completion of inspections and remedial actions
• Ensure quality system usage and updates are always available to improve retail experience
• Provide supporting information to Contract Managers to ensure the prioritization of works in region
• Working with contractors to drive completion of works in agreed SLAs

• Experience of Maintenance / FM / Property
• Understanding driving performance through the management of key metrics
• Analytical skills – ability to analyse large and detailed data sets to identify trends and opportunities
• Able to present data in a clear way to support effective contract management
• Able to clearly identify and act upon changing priorities
• Good verbal and written communication skills

At Boots, we believe in your potential. With our commitment to your development, you’ll have opportunities to grow your career and take on new challenges within our organisation.

• Boots Retirement Savings Plan (up to 12% company contribution)
• Generous employee discounts for you and a family member
• Enhanced maternity/paternity/adoption leave pay
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
• Flexible benefits scheme including options for additional holiday, discounted gym membership, life assurance, and much more.

There’s lots more in our benefits and discounts, MyBoosts – there to give you that little lift in your everyday. Find out more at

http://boots.jobs/rewards

. Exclusions may apply; eligible roles only.

At Boots, we're proud to be an equal opportunity employer, creating a place where everyone feels welcome, supported, and free to be themselves. We believe that when our people feel valued and included, they thrive, so we're committed to creating a brilliant Boots for our people so they can make a difference for our customers and colleagues every time.

If you apply, our team will be in touch to let you know the outcome of your application or to arrange next steps. Where a role is advertised as full-time, we are open to discussing part-time and job share options. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you be at your best.

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.