Product Delivery Manager – Public Sector Receivables-Vice President

JOB DESCRIPTION

Lead the delivery of innovative lockbox solutions for federal public sector clients as a Product Delivery Vice President, driving process transformation and continuous value creation in a dynamic, client-focused environment.

As a Product Delivery Vice President in Public Sector Receivables, you will lead the delivery of a new lockbox program for a Federal Public Sector client, driving enhancements and optimizing product delivery to meet the unique needs of public sector clients. You will leverage your expertise to transform delivery processes, foster innovation, and ensure continuous value creation for our government partners.

Job responsibilities

• Oversee the entire product delivery lifecycle, driving efficiency and cross-functional coordination from intake through performance reporting.
• Manage the change management framework, ensuring full compliance with JPMorgan Chase’s risk, controls, and regulatory standards, particularly for federal contracts.
• Maintain oversight of program timelines and resources, proactively resolving issues and serving as the main contact for stakeholders and government clients.
• Lead financial forecasting and billing accuracy, analyze revenue trends, and implement pricing adjustments to optimize profitability.
• Build and nurture strong relationships with Public Sector clients, ensuring their needs are understood and addressed promptly.
• Collaborate with technology and operations teams to implement tools and systems that improve lockbox service delivery.
• Proactively manage risk and compliance across products, supporting audits, risk analysis, and due diligence efforts.
• Support business development activities, including RFP responses, pricing strategies, and proposal preparation.

Required qualifications, capabilities, and skills 

• U.S. citizenship or lawful permanent resident status required to support federal government contracts.
• 5+ years of experience delivering products, projects, or technology applications, in financial services or government programs.
• Proven track record in operational management and change readiness.
• Advanced knowledge of product development lifecycle, technical design, and data analytics.
• Exceptional communication and diplomacy skills to influence cross-functional teams and drive results.
• Ability to translate product vision into phased design requirements and execute successful market launches.
• Strong project management skills with a structured approach and ability to meet tight deadlines on complex deliverables.
• Demonstrated leadership across multiple cross-functional teams, including Product, Technology, Operations/Service, and Sales.

Required qualifications, capabilities, and skills 

• Recognized thought leader in payments, receivables, or public sector financial services.
• Prior experience working with Public Sector clients, especially U.S. Government agencies.
• Experience in commercial lockbox operations, technology, or product management.

Security Clearance Requirements
A Government Security Clearance may be required for this position. This may include, but is not limited to:

• Fingerprints
• Credit Check
• Employment History
• Proof of U.S. Citizenship or Legal Permanent Residence

ABOUT US
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

ABOUT THE TEAM
J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.