Data Quality and Governance Lead

Job Description
Data Quality and Governance Lead
Reporting to: Chief Data & Digital Officer
Location: London
About us
IQUW is a speciality (re)insurer at Lloyd’s (Syndicate 1856) underwriting a diverse range of Property, 
Commercial and Speciality (re)insurance products from Cargo and Marine to Political Violence, Terror and War. 
We combine data, intelligent automation and human expertise to make smart decisions, fast. 
Data is at the heart of our operational, strategic and regulated functions. We need to ensure our Data is 
managed to ensure quality, drive insights, and empower clear decision making across the 1856 Syndicate. 
Resulting in an improved end-user experience, highly trusted data and strong regulatory compliance.
IQUW Group has a hybrid working model that offers flexibility while maintaining opportunities for collaboration 
and connection with colleagues in person.
Our hybrid working model will consist of 3 days per week in the office and 2 days working remotely. Teams can 
coordinate specific in-office days to support collaboration and flexibility.
The role
• IQUW require a Data Governance Lead to embed the data governance framework, manage all 
organisation-wide data governance activities and will have responsibility for improving the quality and 
managing the protection of sensitive data and information assets. 
• We have grown rapidly and need to ensure we are able to equally mature and scale our data
governance discipline and data quality practices. This is to ensure we can meet both regulatory
requirements and operational process to ensure we make our data a trusted and governed asset for 
both Regulated and Operational processes:
• Regulatory (Lloyds Minimum Standards, Solvency II , Internal Model and Technical Provisions) 
• Operational ensuring key data flows and systems that support downstream usage and help to 
remediate issues and have process in place to manage incidents to resolution
• The position will focus on establishing and ensuring adherence to an enterprise data governance 
framework for data policies, standards and practices, both at the department and Business and 
Functional areas level, to achieve the required level of consistency, quality and protection to meet 
overall business and regulated needs.
30 Fenchurch Street, London EC3M 3BD T: +44 (0) 203 743 1856 e: hello@iquw.com w: www.iquw.com
Our cover is underwritten by IQUW (syndicate 1856) at Lloyd’s. The syndicate is managed by Arch Managing Agency Limited which is authorised by the 
Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority.
• The Data Governance Lead serves as a point of escalation for governance, data quality and protection 
issues and will work closely with Business and Functional area leadership to improve the quality and 
value of core data assets, respond to regulatory protection requirements as well as support the strategic 
requirements of the department.
• The Lead will be expected to review and challenge our existing governance framework and structure to 
ensure they are appropriate and effective a Lloyds Insurance syndicate, aligned to the data strategy and 
operations. 
• The Data Governance Lead will also help to establish a data quality framework effectively manages our 
key data sets and define a control-based approach. Helping to define the process to establish critical 
data flows that can manage the lifecycle of data and ensure appropriate controls, ownership and 
monitoring is in place in line with key data quality dimensions.
• Support and manage data quality incident management and resolution processes to ensure issues that 
are identified are appropriately managed and strong processes existing to ensure their remediation.
• Help to define data quality reporting process and required MI and Metrics to ensure we can monitor 
data quality controls and MI.
• Familiar with domain driven approach to driving data governance maturity across the enterprise.
.
Key responsibilities
Working closely with the Chief Data Officer and as part of the data and analytics centre of excellence (COE) to
consistently maintain and promote the Digital & Data strategy and roadmap, ensuring that is fit for purpose and 
changes are clearly communicated to stakeholders.
• Establish and govern an enterprise data governance implementation roadmap including strategic 
priorities for development of information-based capabilities
• Line manage a Data Quality Analyst and support objectives setting , task management and 
development as part of key duties
• Able to manage change initiatives and direct the work of required departmental data stewards
• Roll out an enterprise-wide data governance framework, with a focus on improvement of data quality 
and the protection of sensitive data through modifications to organisation behaviour policies and 
standards, principles, governance metrics, processes, related tools and data architecture
• Define roles and responsibilities related to data governance and ensure clear accountability for 
stewardship of the company’s principal information assets
• Serve as a liaison between Business and Functional areas and technology to ensure that data related 
business requirements for protecting sensitive data are clearly defined, communicated and well 
understood and considered as part of operational prioritization and planning
• Develop & maintain inventory of the enterprise data flows, critical data elements, data dictionaries, 
owners, responsibilities including authoritative systems
30 Fenchurch Street, London EC3M 3BD T: +44 (0) 203 743 1856 e: hello@iquw.com w: www.iquw.com
Our cover is underwritten by IQUW (syndicate 1856) at Lloyd’s. The syndicate is managed by Arch Managing Agency Limited which is authorised by the 
Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority.
• Facilitate the development and implementation of data quality standards, data protection standards 
and adoption requirements across the enterprise
• Define indicators of performance and quality metrics and ensure compliance with data related policies, 
standards, roles and responsibilities, and adoption requirements
• Leading projects comprising resources from the Business and Functional areas and IT business and 
operations functions, to achieve their objectives; resolve issues escalated from Business and Functional 
areas data governance representatives
• Chair the Data Governance Committee and produce reporting packs to run these sessions and key 
working groups
• In conjunction with the IT, provide progress reports to Board management and oversee periodic 
updates to the Department Data Governance Roadmap
• Coordinate external data sources to eliminate redundancy and streamline the expense related to those 
services
• Identify new business opportunities pertaining to the use of information assets to achieve efficiency and 
effectiveness in the marketplace / represent data as a strategic business asset at the Senior 
Management table
The above duties and responsibilities are not an exhaustive list and you may be required to undertake any other 
reasonable duties compatible with your experience and competencies. This description may be varied from time 
to time to reflect changing business requirements.
Essential qualifications, skills and experience
• Experience as working in Data Governance / Quality domain and Governance Manager or Lead
role.
• Experience of working in a Lloyds market Syndicate environment. Thus, possess high level 
knowledge of key departments ie Underwriting, Claims, Reinsurance, Actuarial and Finance
functions and familiar with the typical data flows within an insurance business in the data 
governance / quality context for Regulatory and operational functions.
• Understanding of the types of systems Policy Admin Systems, Claims Systems, Pricing models,
exposure solutions and RI systems
• Knowledge and experience with Purview and Power BI
• Experience of developing Data Quality reporting process and supporting MI , knowledge of the 
key types of metrics and reporting KPI’s needed to build out measurement and reporting
• Experience in leading and rolling out data governance initiatives and data quality projects
• Hands-on experience with building required templates, roles, responsibilities and processes
that form a data governance tool kit/ framework
• Strong understanding of data management principles and data flow process and practices. 
Knowledge of (DAMA DMBOK) would be desirable
• Knowledge of Insurance Data Governance (Solvency II, Lloyds Min Standards, SOX’s)
30 Fenchurch Street, London EC3M 3BD T: +44 (0) 203 743 1856 e: hello@iquw.com w: www.iquw.com
Our cover is underwritten by IQUW (syndicate 1856) at Lloyd’s. The syndicate is managed by Arch Managing Agency Limited which is authorised by the 
Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority.
• Knowledge of data governance practices, business and technology issues related to management of 
enterprise information assets and approaches related to data protection
• Knowledge of data related government regulatory requirements and emerging trends and issues
• Demonstrated consulting skills, with change management concepts and strategies, including 
communication, culture change and performance measurement system design
• Knowledge of risk and compliance processes and their interaction with Data Governance
• Knowledge of Data Governance and Data Quality Tools would be useful 
• Recognised subject matter expert that influence the way things are done
Desirable behavioural attributes
• Effective Communication Skills: Excellent written and oral communication skills with the 
ability to liaise with stakeholders at all levels.
• Building Relationships: Strong interpersonal and consultative skills
• Initiative & Change - Ability to conduct research into emerging trends, standards, and products 
as required
• Commercial Awareness & Problem Solving: Ability to present ideas in user-friendly language
• Driving & Self Organised: Ability to effectively prioritize and execute tasks in a high-pressure 
environment
• Teamwork: Experience working in a team-oriented, collaborative environment.
• Decision Making: Comfortable making key decisions with an attention to detail.
• Strategic Thinking: The ability to apply thinking in a strategic context.
• Analytical Thinking / Problem Solving: Exceptional analytical, conceptual, and problemsolving abilities