Solution Designer

We are an Agile business and we are organised around cross functional end-to-end squads
which are then grouped into Tribes and COEs. The Architecture & Solution Design Chapter
purpose is To passionately drive consistency, quality and efficiency in Architecture & Solution
Design to help to unlock value for our customers, colleagues and Shareholders through honest,
transparent collaboration. The Chapter plays a key role in our Agile organtisation and typically
has a Solution Designer in each cross-functional squad.
About the role
As a member of the Architecture & Solution Design Chapter working in a Squad or Tribe you will:
• Belong to a cross-functional Squad or Tribe who is responsible for end-to-end delivery of a
product that delivers customer value. • Bringing individual expertise from your Chapter to the
cross-functional squad to deliver for the customer at pace using short cycles of experimentation
with a ‘fail-fast-learn-fast’ attitude. • Participates in all squad or tribe ceremonies and events,
raising impediments as soon as they are identified to facilitate organisational flow. • Inspecting
and adapting their way of working for continuous improvement. • Embodying an Agile mindset
and culture to contribute to the growth in agile maturity of our business. • Will work in cycles of
sprints, using priorities set through the product backlog. • The squad or tribe member will be an
autonomous, trusted decision maker able to self-organise to use their chapter knowledge and
expertise to deliver the right solution for the customer. • Continuously acting with integrity and
due-diligence.
Key responsibilities
• Collaborating to create the end to end solution design aligned to agreed business requirements.
• Identifying the impacted systems and interfaces for initiatives, aligned to the Target Architecture.
• Supporting the definition and validation of Acceptance Criteria. • Translating Features to
articulate the technical scale of an initiative to support MVP definition aligned to strategic
priorities. • Support end-to-end testing, providing input to defect triage to ensure alignment with
acceptance criteria. • Acting as a key contact during post-implementation hypercare to ensure
initiatives land smoothly. • Collaborating across squads and tribes to ensure the solution is
aligned to the Acceptance Criteria and our Target Architecture. • Providing design expertise to
support the definition of ready and the definition of done. • Support the RFI/P/Q process offering
end-to-end architecture & design considerations as early as possible.

Skills and experience
Essential Skills 3+ years experience working in Telecoms Industry , or similar IT-based role. •
Engineering or IT-related degree level qualification or equivalent. • Solid technical background,
including experience with one or more of: self-care systems, webservices, billing, hardened APIs,
eCommerce and retail systems • Good communications skills, with the ability to explain the
impact of different options or issues to non-technical stakeholders • Proven track record of
delivering solutions across multiple supplier platforms and impacting on multiple stakeholders, in
a timely fashion and with minimal post-live issues. Personal Skills & Qualities • Logical and
creative thinker • Pragmatic approach to problem solving • Strong Leadership Skills • Excellent
organisational skills • Clear communicator