Network Engineering Professional

Job Details

Job title

Network Engineering Professional, Network Designer

Reports to (job)

Product Owner, Radio & Satcoms Platform

Business Unit

Radio & Satcoms Platform, Fixed Networks

Team

Radio & Satcoms team

Location

Madley

Job Dimensions

End to end solution design and network integration into BT’s Network

Hours

Full time

Direct Reports

N/A

Career Level

E

Why BT?

We’ve always been an organisation with purpose; to use the power of communications to make a better world. You can trace this back to our beginning as pioneers of the world’s first telecommunications company. At our heart we’re a technology company with research and innovation in our bones and a desire to be personal, simple, and brilliant for our customers - those are the values we live by whilst also creating an inclusive working environment where people from all backgrounds can succeed.

Our pursuit of progress over the past 180 years has established BT as a strong, successful brand, with huge scale capable of achieving great things. From supporting emergency services, hospitals, banks and keeping economies around the world online, safe and secure, to delivering large scale technology infrastructure.

Today in this fast changing, always on, digital world our purpose remains true. Yet the market conditions, regulation and competition we face are tougher than ever before. So if you have the drive, optimism and resilience to help propel us forward we’ll offer unrivalled personal development, a wealth of opportunities to learn, experience new things and pursue new careers. If that’s you and what you’re looking for, we’d love you to be part of our future.

Why Business Unit/Function

We are in an incredibly competitive industry and it’s not just the technology that’s important, but the world of promise it creates for our customers. We live and work in a connected world where people want seamless service, great products and the best connectivity there is, as well as continually expecting more and more from us, and rightly so.

The Radio and Satellite Platform houses expert technologists, with a unique position in BT, by bringing together our technical and commercial expertise, our insight and passion for customer experience, we help BT stand out from the competition. With the best networks and smart innovative products, combined with a personal experience, it sets us apart from the pack.

Innovation drives everything we’ve done since BT started in 1846. Coming up with new ideas and developing new technologies is central to our future. We want to improve people’s lives for the better in welcome, relevant and affordable ways and we’ll be fast to market with an effortless experience to match.  We will continue to focus on developing our converged network capabilities which will give customers seamless connectivity. Our skilled people will lead this technological revolution, not only for our customers but for the industry across the Globe, truly making customers our heartbeat.

In Specialist Platforms, we’re creating an inclusive working environment where people from all backgrounds can succeed. We value different perspectives, skills and experiences. We’re happy to consider ways of working that will mean you can perform at your best.

Why this job matters

Specialist Platforms provide unique and specialist solutions to some of the industries more complex connectivity issues across the UK and wider Global communities.

Within the Radio and Satellite communications platform, our role is to support the availability and security of the network 24/7/365 combining operational and engineering resources to meet the customer demand.

In your role as a designer, you will be responsible for delivering end-to-end solutions. You will collaborate with specialist designers and work alongside key stakeholders and partners to determine how we can best meet our customers’ needs. Your responsibilities include developing solutions, testing solutions, offering specialist advice, and supporting our wider teams to deliver for our customers.

What I’ll be doing – your accountabilities

Skills required for the job

·        Supports the delivery of routine activities and is accountable for system design, build, testing, validation, maintenance, and ongoing support of all network infrastructure components.

·        Oversees platform health and performance, coordinating infrastructure capacity and build requirements to meet evolving service demands.

·        Develops and maintains forecasting models using complex datasets to support strategic planning and investment decisions.

·        Identifies opportunities to optimise network scaling and infrastructure deployment, balancing performance, cost, and commercial impact.

·        Applies data science and automation tools to analyse trends, monitor thresholds, and inform platform strategy.

·        Manages the lifecycle of network platforms, including roadmap coordination, delivery planning, and in-life service optimisation.

·        Leads stakeholder engagement across internal teams and external partners, chairing forums and managing escalations to ensure alignment and delivery.

·        Supports the implementation of new technologies and systems, contributing to platform upgrades, service enhancements, and regulatory compliance.

·        Responds to customer support requests and operational incidents, ensuring timely resolution and continuous service improvement.

·        Maintains compliance with safety, quality, and audit standards, contributing to secure and reliable infrastructure operations.

·        Contributes to continuous improvement initiatives, enhancing processes, tools, and methodologies to drive operational efficiency and platform evolution.

·        Support the decision on the design and/or design testing scope of a network feature and/or component for known and unknown network design activities and estimating their own time to deliver

·        Working autonomously and typically without supervision of more senior designers (although will consult with them) and providing technical guidance to more junior designers

·        Develop and agree design scope for known network design activities.

·        Develop and recommend design scope for more complex and/or new network design activities. 

·        Lead Projects or Project elements as part of an overall programme of works.     

·        Set up network models for design testing. 

·        Produce standardised designs in a range of areas including core and customer specific network design.                                                                                              

·        Provide design support and information down streaming on their feature and/or component design to more senior network designers or testing team, systems team.                                   

·        Collaborate with more senior network engineers to resolve implementation issues, with suppliers and other designers.

·        Provide technical guidance to more junior network designers. 

·        Document and deliver training and coaching of less experienced team members.

·        Identify opportunities to follow design best practice.

·        Improvement focus, questioning and challenging the way things are done and work with others to make improvements. Building understanding of the end-to-end processes to which your own role and the wider team contribute.

·        Support future systems build, working across teams to identify links between structure, people, process and technology to make sure we succeed. You know when to look at the big picture and gather new perspectives.

·        A growth mindset and willingness to learn new technologies and skills to support the development of new technical solutions and products for our customers.

Our Leadership Standards

Experience you would be expected to have

·        Leading inclusively and safely, Owning outcomes

·        Delivering for the customer, commercially savvy

·        Growth mindset, Building for the future

Leadership Standards

Mandatory:

·        Experience of RF design

·        Cross team collaboration

·        Strong Interpersonal and Leadership Skills

·        Effective communication skills

·        Adaptability to various work streams

·        Stakeholder management

Nice to have:

·        Successful delivery of a range of small to large programmes

·        Knowledge of BTs Network

·        Qualification or experience in Continuous improvement Methodologies

·        Working with wider team in managing conflicts in delivering solutions in a timely manner at optimum cost

·        Working with internal and external partners to deliver to quality and on time expectation.

·        Experience and proficient in Microsoft office packages

·        Implemented change initiatives, ability to adapt quickly and deliver change effectively. 

·        Systems experience, including JIRA & Ariba.

Compliance and ethic statement

Role models and leads team in line with The BT Way operating model, ethics code and our policies outlined here

Carries out regular risk reviews and assessments and operates controls effectively.