Platform Engineering Manager

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.   

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.   

As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities. 

As a Platform Engineering Manager at Civica, you will be responsible for leading a team of engineers that design, build and maintain Civica’s cloud-based platforms. You will ensure that the team has the people, processes and tools to excel at delivering services for our customers. You’ll be involved in the technical detail, helping the team to find solutions to technical problems. You’ll co-ordinate activities with stakeholders and other teams, proactively remove blockers, and help plan work, making sure that the team delivers impact for the citizens that we serve. If you enjoy challenging, multi-faceted roles that allow you to excel in technical contribution as well as people and project management, this role would be a good fit. 

What you will be doing

• Working with the team to deliver systems that are performant, reliable, secure, and scalable 

• Facilitating fast and effective communication within your team and with other teams 

• Thinking strategically, proposing team roadmaps that feed into larger organisational roadmaps 

• Delivering high-quality, high-impact results 

• Growing individuals and improving team performance 

• Establishing psychological safety and trust within your team and with other teams 

• Building relationships with colleagues across Civica

You will be an experienced Platform Engineering Manager who possess the following skills: 

• Managing one or more platform teams in a fast-paced environment 

• Working with stakeholders to set and manage priorities 

• Agile methodologies 

• DevOps concepts and practices 

• Designing, building and maintaining cloud platforms 

It would also be great if you have experience with: 

• Implementing an internal developer platform 

• Software development or managing software development teams 

Some technologies that we use: 

• AWS & Azure platforms 

• Terraform 

• Ansible 

• Kubernetes & Operator pattern 

• Datadog 

• Github