Healthcare Payments Client Manager - Executive Director

JOB DESCRIPTION

Join our Global Payments Corporate Sales Team to shape the future of Payments

As a Payments Client Manager within our Global Payments Corporate Sales team, you will have the opportunity to make a meaningful impact in a dynamic, global environment. You will build and nurture strategic client partnerships, helping us retain business and drive growth across a variety of industries and regions. In this role, you will manage a portfolio of complex clients, becoming a trusted advisor as you guide them through the evolving payments landscape.

You will work closely with colleagues in sales, product, client service, implementation, onboarding, and corporate banking, collaborating to deliver innovative solutions that meet our clients’ unique needs. This is a chance to expand your expertise in payments, deepen your industry knowledge, and benefit from ongoing training and development to support your career growth. 

Together, we shape client strategies, optimize business outcomes, and contribute to long-term success for our clients and our organization. You will be part of a team that values collaboration, professional growth, and making a positive difference in the wider community.

Job responsibilities:

• Build and nurture strong client relationships, providing strategic insights and serving as the primary point of contact.
• Collaborate with cross-functional teams to deliver seamless client experiences and customized solutions.
• Lead periodic business reviews, analyze client health indicators, and proactively address challenges.
• Activate products and solutions to maximize client value and satisfaction.
• Streamline deal execution, documentation, and approvals for efficient business outcomes.
• Optimize pricing strategies and oversee credit facilities to drive revenue growth.
• Ensure compliance with KYC requirements and keep clients informed of regulatory updates.
• Maintain high standards in pipeline and account planning, ensuring accurate client coverage.
• Govern deals and lead the effective implementation of client requests.

Required qualifications, skills and capabilities:

• 7+ years of experience in client management, sales, or a related field.
• Proven success working with large, multi-dimensional clients across products and regions.
• Deep understanding of payments products and industry trends.
• Exceptional communication and interpersonal skills.
• Strong relationship-building abilities and a client-first mindset.

Preferred qualifications, skills and capabilities: 

• Knowledge of the Healthcare Industry is a plus.

ABOUT US
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

ABOUT THE TEAM
A part of the Commercial & Investment Bank, J.P. Morgan Payments enables organizations of all sizes to execute transactions efficiently and securely, transforming the movement of information, money, and assets. The team of experts tackles complex challenges at every stage of the payment lifecycle. And their industry-leading solutions facilitate seamless transactions across borders, industries, and platforms.
Operating in over 160 countries and handling more than 120 currencies, J.P. Morgan Payments business is the largest processor of USD payments, with a daily transaction volume of $10 trillion.