Assistant Manager Operations

Some careers open more doors than others.

If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Business Descriptor

Markets and Securities Services

Securities Services provides robust and reliable solutions that enhance performance and mitigate risk, today and in the future. Working with institutional investors, banks, insurance companies, governments and multinational corporations. Markets and Securities Services offers a range of fund administration, global custody, sub-custody and clearing services.

We are currently seeking an experienced professional to join the Markets and Securities Services

team.

Principal Responsibilities:

• To accurately process / check the day to day operations related activities pertaining to processing of tax certificates.
• Maintain working relationship with internal & external stake holders.
• SME (Subject Matter Expert) for the respective desk being handled.
• Assist the line manager in implementation of longer-term strategic vision for the operations unit. This includes assisting in testing and implementing system changes.
• Needs to have high computer proficiency- excel / word knowledge.

Qualifications/Requirements:

• 2-3 years of work experience will be preferred.
• Professional Masters / Post Graduate degree preferred.
• Capital Market knowledge is preferred

Major Challenges:

• Managing services and identifying risk areas within the area of control to meet and beat customer expectations
• Ensure that the activities are done accurately and before the cut offs.
• Ensure Staff development and motivation.
• Anticipating future client requirements and developing the capabilities to meet the same
• To operate flexible systems

Role Context:

• The Indian capital market is complex and hence it is extremely challenging to continuously offer superior service and flawless execution to our customer base, which are very demanding large institutional clients.
• Additionally, the Custody business is extremely competitive where a single client win / loss can result in revenue worth millions of USD getting impacted. The size of transaction intensifies the operational risks and small error can lead to financial and reputation impact. The custodian, including the operations section, is expected to be a partner to the client through the close liaison with CSV.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited, India