Securities Services - Product Development Instruction Capture - Associate

Short Job Description:
Join our dynamic Securities Services team as an Associate, where you will support cross-product initiatives across IMOS, Custody, Fund Services, and Agency Lending, driving delivery from discovery through production and enhancing client experience.

Introductory Marketing Language:
Are you ready to make an impact in a fast-paced and challenging environment within the Corporate & Investment Bank? As an Associate in Securities Services Product Development, you will have the opportunity to work on targeted projects, collaborate with cross-functional teams, and drive innovation across multiple asset classes. You will gain exposure to trade lifecycle management, data transformation, and client engagement, all while developing your expertise in a supportive and inclusive environment. If you are passionate about delivering high-quality solutions and continuous improvement, we encourage you to apply.

Job Summary:
As an Associate in Securities Services Product Development, you will support targeted projects across IMOS (Investment Middle Office Services), Custody, Fund Services, and Agency Lending. You will gather and draft business requirements, drive delivery from discovery through UAT and production, and partner with cross-functional teams to optimise trade-related data ingestion and transformation. You will work closely with product management, sales, operations, and technology teams to build out key product components, enhance platform functionality, and improve client experience across global markets.

Job Responsibilities:

• Work with product management, sales, service teams, and technology to build and link key product components for IMOS, Custody, Fund Services, and Agency Lending
• Develop subject matter expertise in multi-asset class transaction and reconciliation lifecycles
• Utilise knowledge to enhance existing platforms, improve user experience, and implement change requests for internal and external stakeholders
• Produce clear requirements and acceptance criteria for technology and operations partners
• Run working groups, review test evidence, and ensure high-quality production changes
• Interface with clients, product, operations, and technology teams to define and execute roadmaps and priorities 
• Communicate updates to stakeholders effectively and in a timely manner
• Propose strategic, scalable solutions and measure outcomes to drive continuous improvement
• Foster an innovation culture and expand subject matter expertise across multiple asset classes and lines of business
• Support client onboarding, enhanced product offerings, and broader programme delivery
• Drive automation impact, STP rate improvements, and measurable client satisfaction indicators

Required Qualifications, Capabilities, and Skills:

• Experience delivering client-focused product or process change in financial services, technology, or operations
• Strong programme management and collaboration skills, with the ability to develop plans and break them into achievable deliverables
• Excellent communication skills, with the ability to tailor messaging to stakeholders and clients
• Working knowledge of SDLC, with experience in Agile and Waterfall methodologies
• Proficiency in Excel, PowerPoint, SharePoint, Project, Visio, and JIRA
• Familiarity with AI toolsets such as LLMs

Preferred Qualifications, Capabilities, and Skills:

• SQL and Alteryx experience strongly preferred
• Instruction Capture exposure is a plus
• Experience in trade lifecycle management across multiple asset classes
• Ability to drive automation and process improvements
• Strong organisational skills and attention to detail
• Commitment to delivering high-quality client service
• Enthusiasm for continuous learning and professional development

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our

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J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.