About the role:

As a UX/UI Designer at Informed Solutions, you will play a pivotal role in leading and delivering user-centred designs that make the world a healthier, safer, and more sustainable place.
Your expertise will drive the design of complex, user-centred solutions across the public sector. You will also be responsible for setting the vision for the UCD discipline internally, ensuring we champion best practices both within our organisation and with our clients. You’ll be committed to fostering a culture of collaboration and integrity, thriving in a multi-disciplinary environment.

As a UX/UI Designer, you will have experience making strategic design decisions (ideally within a public sector environment, using GDS principles) and be able to clearly demonstrate how you have led and coached others. Your role will involve driving the creation of sustainable, scalable, and accessible design practices that align with client needs, while continuously raising the bar for design excellence.

Role Responsibilities:

This is a varied role, which will need you to show adaptability, ambition and an open mindedness to working within our fast-paced agile environment.

As a UX/UI Designer you will be:

• Lead the design of innovative, user-centred solutions across private and public sector projects, keeping users at the heart of the process.
• Collaborate with multi-disciplinary teams, including user research, service design, content design, and interaction design, to deliver seamless experiences.
• Advocate for user needs with internal teams, clients, and wider stakeholders, influencing decision-making.
• Work across all phases of the delivery lifecycle (discovery to live), adapting methods to each project phase.
• Partner with technical consultants and developers to embed user-centred practices while considering technical constraints.
• Design accessible digital experiences, from low-fidelity wireframes to high-fidelity UI designs, using and evolving our design system.
• Create reusable UI assets and common design patterns to drive consistency and efficiency.
• Prototype using tools such as Figma, InVision, and Sketch, and build rich interactive prototypes with HTML, CSS, JavaScript, and Nunjucks (GDS prototyping toolkit).
• Mentor and coach early career colleagues, strengthening our UCD community and supporting future growth.
• Contribute to evolving Informed’s UX capabilities by refining methodologies and driving quality improvements

Essential Skills:

• UX and Interaction Design Expertise: Proven experience delivering complex, user-centred designs, ideally within the public sector, using GDS principles.
• End-to-End Delivery: Ability to work across the full delivery lifecycle (discovery to live), adapting methods to each stage.
• Leadership and Coaching: Strong leadership skills with experience guiding and mentoring teams, fostering a culture of collaboration and best practice.
• Multi-Disciplinary Collaboration: Experience working with user researchers, service designers, content designers, and technical consultants.
• Technical Collaboration: Proven ability to work closely with software engineers and developers, aligning design with technical constraints and feasibility.
• User Advocacy: Skilled in championing user needs with clients, internal teams, and stakeholders.
• Accessible and Scalable Design: Strong grasp of accessibility standards and creating reusable UI components.
• Prototyping and Tools: Proficient in Figma, InVision, and Sketch, with the ability to build interactive prototypes using HTML, CSS, JavaScript, and Nunjucks (GDS prototyping toolkit).
• Agile Methodologies: Experience working in Agile environments, delivering iterative, user-centred solutions.

Desirable Skills

• Service Design: Experience applying service design principles to create seamless end-to-end user experiences.
• Consultancy Experience: Experience working with clients in a consultancy setting with a technology focus.

Our benefits package compliments our highly competitive salaries and our great working environment. We believe that our people should be properly rewarded for their commitment to the continued success of our business through a comprehensive and flexible range of benefits.

These can include:

• InformedACADEMY™ – We offer excellent career development opportunities through our award-winning personal and professional development programmes, including support with professional certifications.
• Industry leading health and wellbeing plan – We partner with several wellbeing support functions to cater to each individuals need, including 24/7 GP services, mental health support and physical health support.
• Hybrid working*
• Private Health Care Cover*
• Generous life assurance cover*
• Gym Membership*
• Monthly office lunch
• Onsite massage sessions
• 25 paid working days holiday per year plus bank holidays*
• Sabbatical Leave Scheme*
• Enhanced Maternity Leave and Pay*
• Enhanced Paternity Leave and Pay*
• Company Pension Contribution
• Profit Share Scheme
• Payment of professional subscriptions
• Generous referral scheme with no limits on the number of referrals

*Qualifying period applies

Culture

We are proud to nurture a workplace culture that is diverse, inclusive, rewarding, and egalitarian.

We strive to live up to our values of Innovation, Excellence, and Integrity by thinking about things differently, always doing our best, and acting in good faith at all times.

We’re a team of passionate problem solvers. We take pride in helping our clients accelerate and de-risk digital business change so that we can collaborate and codesign world class digital services that solve complex business and safety critical problems, particularly where place, location or geography are important.

Our workplace culture reflects how we go about our work, the type of work that we choose to do, and our commitment and contribution to the sustainable social, environmental, and economic development aims of the communities that we are part of. 

We focus both on technical skills and equally importantly, on the cultural fit of prospective new colleagues. Our success relies on fostering an environment where creativity and collaboration produces great outcomes for our people, our clients, and our partners.