Infrastructure Platforms Production Services [Multiple Positions Available]

DESCRIPTION:

Duties: Lead the development of executive-level reporting, including monthly business reviews, dashboards, and operational scorecards. Provide visibility into portfolio performance, risk, and delivery status. Oversee governance and daily operations within the Production Services organization using proprietary frameworks and structured processes. Improve organizational efficiency through standardized workflows and operational controls. Manage cross-functional relationships with Finance, HR, Product, and Engineering teams. Align investment planning, headcount strategy, and performance tracking using the Portfolio Intelligence tool. Serve as a strategic partner to executives and coordinate across cross-functional teams. Translate organizational goals into executable workstreams and actionable plans. Manage the strategic portfolio roadmap to ensure alignment with long-term technology objectives. Implement OKR-based planning and streamlined delivery models. Identify delivery risks and remove roadblocks to maintain project momentum. Drive execution of talent and workforce programs across Production Services teams. Implement employee engagement initiatives to improve organizational engagement and leadership development. Develop and manage the internal communication strategy to ensure transparency and timely information sharing. This position requires up to 10% domestic, and 10% international travel to JPMC sites.

QUALIFICATIONS:

Minimum education and experience required: Bachelor's degree in Information Systems, Business Management or related field of study plus 3 years (36 months) of experience in the job offered or as Infrastructure Platforms Production Services, Transformation Coach, Agile Coach, or related occupation.

Skills Required: This position requires three (3) years of experience with the following: Analyzing operational data using Microsoft Excel, PowerPoint, Tableau and Alteryx to build executive dashboards that visualize operational KPIs, synthesize capacity modeling, demand forecasts, cost optimization and resource allocation; Designing and implementing executive operating cadences and translating strategic priorities into cross-functional workstreams using Microsoft Teams, Zoom, Confluence, and PowerPoint, including mapping dependencies, delivery milestones, critical paths, and supporting leadership alignment, business reviews, and OKR development; preparing and delivering executive-level reporting, including business reviews, dashboards, and operational scorecards, by synthesizing data sets into concise insights for C-level stakeholders; managing large- scale, cross-functional programs and portfolios across global teams, ensuring alignment with business objectives and technology strategy; establishing and maintaining governance frameworks, portfolio review processes, and delivery models to drive consistency, transparency, and accountability across multiple product teams; Developing and delivering executive-ready content including newsletters, town hall scripts, innovation papers using PowerPoint, Word and Confluence.  

Job Location: 575 Washington Boulevard, Jersey City, NJ 07310. This position requires up to 10% domestic, and 10% international travel to JPMC sites..

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. In addition, please visit: https://careers.jpmorgan.com/us/en/about-us.

Full-Time. Salary:  $175,000.00-$190,000.00 per year.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.