Data Analyst

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

Responsible for developing, designing, building, and testing reports and dashboards for human resources to support the people strategy of the business. Employs advanced data visualization methods to present information in a concise and impactful manner. Integrates knowledge of business and functional priorities. Quantitatively evaluates and recommends action plans, based on operational reporting and analysis, to drive business strategies. Maps metrics against the Company's operational plans and tactical/strategic goals to ensure alignment and focus. Develops and maintains standard reporting measures, quantitative explanation of relevant data and ongoing analysis of alternatives and solutions. Always determines work priorities and can prioritize work for others. Acts as a resource for colleagues at all levels and can make directional decisions accurately.

Job Description

Core Responsibilities 

• Analyze and clearly communicate data.

• Create front-end data visualizations that succinctly tell a story based on your data analysis. Present data informed conclusions to customers seeking answers.

• Experience in any BI (Business Intelligence) tool necessary (Tableau, PowerBI, PowerApps, Looker plus SQL). Knowledge or experience with Python & Alteryx preferred, but not required.

• Key system knowledge includes Excel, Smartsheet, PowerPoint and SharePoint. Experience with Workday preferred.

• Consolidates data reports and delivers to help drive data-based strategic decision making. 

• Understands the needs of non-technical application users, and develops/maintains dedicated support relationships with managers, leads, and end-users' community in all business areas. 

• Communicate well across multiple business functions.

• Ensures accuracy of data through partnerships with team members. Provides day-to-day validation and spot checks.

• Incorporates end user requests and requirements to develop an enterprise reporting solution for supporting people strategies of the business

• Helps to create innovative (Proof of Concept) measurement solutions, tracks client adoption, and works with internal product teams on automation and productization.

• Keeps abreast of strategies, trends, initiatives, and best practices within the Company and competitive landscape.

• Other duties and responsibilities as assigned.

Additional Requirements

• Data collection and model development to determine trends, including utilizing statistical analysis methodologies to analyze data, validate findings, and determine actionable business insights.

• Query large data platforms, such as Teradata and SQL Server, to obtain data necessary for analysis; develop data visualizations using Tableau and PowerBI.

• Utilize SQL, R, Python and Power Automate to import, clean, transform, and manipulate data.

• Prepare reports for executive leadership, and effectively communicate trends, patterns, and predictions so that leadership can draw conclusions from the data for decision making purposes.

• Research root causes of data anomalies and troubleshoot any issues.

• Design and maintain business intelligence solutions, including applying machine learning algorithms to data sets when needed.

• Mentor, train, and provide guidance to junior-level Analysts.

• Aggregate, scrub and build succinct reporting out of large swaths of data. This includes building Tableau dashboards, working with Smartsheet data and reporting tools, and reporting in Excel.

• Evaluating reporting and recommending action plans to drive business decisions, enhance the customer experience and drive operational efficiencies. 

• Well-versed in AI concepts and applications, with a passion for leveraging AI to drive innovation.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
 

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

Business Insights; Microsoft Excel; Datasets; Tableau Dashboard Development; Data Analytics; Reporting Tools

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Vocational / Technical Inst.

Relevant Work Experience

2-5 Years