Senior Product Deliver Associate

Be at the heart of transforming visions into market-ready products while you navigate and solve complex challenges. In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey.

As a Senior Product Delivery Associate in Business Banking Lending, you are trusted with enabling the delivery of products in a stable and scalable way. You work with cross-functional teams, build key relationships, and enable the product to continuously deliver value.

Job responsibilities

• Collaborates with the Product Owner to execute key delivery tasks and identify ways to boost efficiencies.
• Owns a defined set of processes within the Area Product Group and serves as the subject matter expert—deeply understanding user behavior and the underlying technical systems—to best inform the delivery of new initiatives.
• Responsible for product delivery activities, including breaking down solutions into deliverable components, refining technology user stories, sequencing the backlog, and coordinating end-to-end readiness.
• Leads and completes User Acceptance Testing (UAT): prepares and reviews test cases, runs test cycles, tracks defects, and confirms delivery of acceptance criteria and business sign-offs.
• Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources.
• 3+ years of experience or equivalent expertise in product management, product delivery, testing/QA, or a relevant domain area.
• Demonstrated performance in product management or relevant domain area, with hands-on experience in story refinement, backlog sequencing, and UAT.
• Experience executing operational management and change readiness activities.
• Experience in product deployment processes.

Preferred qualifications, capabilities, and skills

• Developed knowledge of the product development life cycle and agile delivery practices.
• Familiarity with test planning and defect tracking tools/methodologies.
• Strong collaboration and communication skills; detail-oriented with a focus on acceptance criteria, controls, and documentation.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

Our business bankers work in the Consumer Bank to provide financial solutions to small business owners across the U.S. Customers turn to us for financing and advice as they start, run and grow their businesses. We partner with clients throughout the process, investing in our communities and people for the long-term.