Network Strategy Manager

The team’s role is to develop a market leading network strategy, enabling new business opportunities and ensuring the best possible experience for our customers, whilst delivering a return for our shareholders.

This vital role will ensure alignment of network strategy with CFU strategies and business plans through development of key measures to track successful of strategies, development of plans for strategic execution ensuring maximal value is created from the delivery of network strategies and tracking CFU  alignment to the network technology roadmap over the 2-10 year time horizon, supporting the Medium Term Plan development, and any longer term planning.  This includes carrying out analysis of the MTP, mapping plans against a strategic framework and checking for alignment across the business to ensure execution of strategic priorities.

What you’ll be doing – your accountabilities

The skills you’ll need to succeed

·        Development of a Network strategic execution framework over the MTP period

·        Development of a set of measures to track strategic execution progress. Agreement of these measures across the business.

·        Supporting the Medium Term Plan development that will deliver a market leading Network strategy including coordinating the inputs across Networks and CFUs.

·        Balancing network and marketing ambition with pragmatism

·        Balancing focus on short term priorities and longer-term strategic drivers including network enablers.

·        Production of internal and external material (briefings, slides, keynotes) for senior managers and Networks Strategy and Futures Director to ensuring key messages are tailored to audience and objectives.

·        Product and service knowledge - You demonstrate subject matter expertise in complex, technical infrastructure, products and services. You develop bespoke solutions to meet short, medium and long-term customer needs.

·        Strategy Execution development – experience of aligning strategies across a complex business environment with differing priorities. Experience in setting meaningful KPIs to measure successful execution of the strategy.

·        Technology design - You partner with the business to understand and analyse user requirements and inform the architecture design for software, systems and networks.

·        Be agile - You identify opportunities to use collaborative approaches and continuous improvement. You contribute to projects as a subject matter expert or content owner

·        Excellent stakeholder management with the ability to build effective relationships and navigate across levels and functions with ease and diplomacy, building trust and confidence and influence direction alignment where required.

·        Commercial and strategic acumen, with the ability to develop improvement plans and delivery frameworks.

·        Results orientated and natural problem solver

·        Highly organised with strong attention to detail

·        Emotional Intelligence - A knack for managing expectations both internally and externally

·        Creative mindset with inquisitive nature to learn and understand how things work.

·        Self-disciplined and ability to work to tight deadlines

·        Ability to multitask across diverse range of activities and capacity to work under pressure

·        Ability to handle and deconstruct complex issues

·        Ability to influence, challenge and negotiate

·        Highly competent in Information Technology apps

·        Excellent verbal and written communication skills with ability to communicate negative and positive messages.

·        Resilience and adaptability

Leadership accountabilities

Experience you’d be expected to have

·        Solution Focused Achiever - You deliver and coordinate activities and respond positively to challenges.

·        Collaborative Partner - You develop great working relationships with stakeholders, sharing knowledge and collaborating to deliver business results.

·        Change Agent -

Takes E2E ownership of customer issues and complaints and manages these through to successful resolution.

·        Mandatory: Degree or at least 5 years equivalent experience of strategic execution in an either a commercial, business or management role in a large organisation

·        Mandatory: Degree or at least 5 years experience of commercial and strategic techno-economic modelling.

·        Demonstrable experience of strategic  planning and alignment, including roadmap planning, and related processes.

·        Strong track record of analysis assignments, and experience of various tools and techniques, e.g., walkthroughs, requirements analysis, modelling, activity diagrams, process and customer experience mapping.

·        Good commercial and organisational awareness of business process and operations and governance within a telecoms service provider environment.

·        Strong stakeholder management to MD and Director level inside and outside BT, with the ability to explain and influence, building relationship across diverse teams and complex organisations and relationships.

·        Understanding at a high level the breadth of technology across mobile, fixed and IT technologies.

·        Understand the UK and Global communication and Enterprise IT market, competitive trends, and awareness of global technology and market trends, and regulatory and standardisation areas.

·        Numerate with the ability to comprehend, analyse and interpret data, statistics and financial; a good understanding of financial concepts and financial modelling and capability to prepare business cases.

·        Good communicator (written and oral), able to communicate at all knowledge levels, bringing together diverse groups, to simplify and explain using business relevant terms, verbally and in written material.

·        Experienced at collaborating across teams to deliver improvements and change.

·        Experienced at resolving complex issues to resolution.

·        Experienced influencer, negotiator and decision making.

·        Recognised as an expert in their field.

·        Experienced change agent adopting continuous improvement.

·        Strong experience of stakeholder management at MD level.

·        A good understanding of relevant technologies, tools and processes

Key decisions

The BT way

Most work in the Team is ‘Recommend’

Compliance with all BT policies is mandatory and applies to all BT employees. Policies can be accessed via the Policy Portaland should be adhered to in-line with Standards of Behaviour Policy & Procedure and the Being trusted: our code.