Product Delivery Associate

JOB DESCRIPTION

Play a pivotal role in shaping innovative products and overcoming complex challenges in a dynamic environment. Expand your expertise, contribute to meaningful transformation, and accelerate your career growth where learning is valued. Join a team that empowers you to make a real difference for millions of customers and employees.

Job Summary:

As a Senior Product Delivery Associate within the Consumer and Community Banking Operations User Acceptance Testing team, you ensure the successful release of products and features by promoting rigorous testing and issue resolution. You collaborate across the organization to deliver continuous value and gain hands-on experience in product delivery. As a key team member, you will develop your skills while supporting the firm’s commitment to quality and customer satisfaction.

Job Responsibilities:

• Design automated test scripts for complex applications and systems
• Enhance and optimize automation frameworks and processes
• Analyze requirements and create reusable test cases and scenarios
• Execute automated and manual tests, ensuring defects are tracked to closure
• Collaborate with developers, business analysts, and QA team members
• Participate in code reviews for test scripts and provide feedback
• Mentor junior testers and share automation best practices
• Contribute to CI/CD pipelines by integrating automated tests
• Investigate and implement new tools and technologies
• Communicate testing results and strategies to stakeholders
• Support continuous improvement in testing processes and quality assurance

Required Qualifications, Capabilities and Skills:

• Hold a bachelor’s degree in Computer Science, IT, or related field (or equivalent experience)
• Demonstrate 7+ years of software testing experience, focusing on automation
• Apply automation skills in Java/Selenium, desktop, and database testing
• Utilize automation tools such as Selenium, Cypress, Playwright, or Appium
• Exhibit programming proficiency in Java, Python, JavaScript, or C#
• Operate test management and defect tracking tools like JIRA or TestRail
• Employ CI/CD tools including Jenkins or GitLab CI

Preferred Qualifications, Capabilities and Skills:

• Possess knowledge of Collections Product
• Apply advanced scripting and coding for automation frameworks
• Conduct API testing using tools like Postman or REST Assured
• Perform database queries and validation with SQL
• Understand software architecture and integration point; Use version control systems such as Git
• Demonstrate strong analytical skills for test case design and troubleshooting
• Communicate effectively with cross-functional teams and document results

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
Operations teams develop and manage innovative, secure service solutions to meet clients’ needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.