Principal Technical Program / Solution Manager

Navigate complex tech landscapes and shape firmwide impact through strategic leadership and tech expertise in a dynamic financial services environment.

As an Executive Technical Program Manager in Infrastructure and Production Management, you will lead and direct complex technology projects and programs with extensive outcomes for clients, employees, and stakeholders across the firm. Your broad understanding of technology in financial services will enable you to develop strategic plans and ensure the program meets both internal and external requirements. Adept navigation through ambiguity, adaptation to change, and leveraging of advanced analytical reasoning and influencing skills are essential for driving mutually beneficial outcomes. Your exceptional communication abilities will foster productive relationships with stakeholders, cross-functional teams, and clients, while your expertise in resource optimization and risk management will ensure the successful delivery of initiatives. Through your technical fluency and thought leadership, you will play a pivotal role in achieving business goals, shaping the firm's technology landscape, and moving work forward that has firmwide impact.

Job responsibilities

• Develop and execute strategic plans for complex, cross-functional technology projects and programs, ensuring alignment with firm-wide objectives and efficient resource allocation
• Establish and maintain strong relationships with stakeholders, cross-functional teams, and clients, driving collaboration and effective decision-making
• Identify, assess, and mitigate risks, adhering to risk management practices and policies
• Oversee the implementation of technical solutions, manage vendor relations, and ensure seamless integration with existing systems
• Provide thought leadership and technical guidance, fostering innovation and continuous improvement

Required qualifications, capabilities, and skills

• 10+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization
• Demonstrated expertise in analytical reasoning, and applying critical thinking to break down business, technical, or operational objectives into manageable tasks and activities
• Proficient in technical solutions, with experience in implementing and managing applications and services
• Advanced knowledge of project and program management methodologies, tools, and techniques, with a proven track record of delivering projects on time and within budget
• Expertise in stakeholder management, establishing productive working relationships and propelling mutually beneficial outcomes for firm objectives

 

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Our Consumer & Community Banking Group depends on innovators like you to serve consumers, small businesses, municipalities and non-profits.  You’ll support the delivery of award winning tools and services that cover everything from personal and small business banking as well as lending, mortgages, credit cards, payments, auto finance and investment advice. This group is also focused on developing and delivering cutting edged mobile applications, digital experiences and next generation banking technology solutions to better serve our clients and customers.