Vice President, Lending Innovation Program Manager

JOB DESCRIPTION

As a Vice President within the Alternative Lending team, you will be the lead Program Manager and partner with product to support the successful delivery of complex zero to one product build. Your experience in project management, software development, and technical savviness will be critical in ensuring the timely and efficient delivery of our initiatives. You will work closely with cross-functional teams, including developers, product managers, designers, and stakeholders, to define project scope, develop project plans, and manage project timelines. Your ability to be proactive, communicate effectively, and manage project risks will be essential in ensuring the team's success.  

Job Responsibilities:

• Lead technology programs from inception to closure, overseeing resource allocation, scope, schedule, and budget to ensure successful delivery.  

• Build consensus and collaborate with Engineering, Product Managers, and cross-functional teams, including external partners, to deliver intended business outcomes. 
• Proactively identify, manage, and communicate project risks, issues, decisions, and dependencies—including partner and integration dependencies—to improve delivery predictability.  

• Develop and execute integration plans, ensuring alignment and seamless coordination across teams and partners.  

• Remove impediments and facilitate project meetings, ensuring action items are tracked and completed on time.  

• Communicate progress, status, risks, and issues transparently and effectively to executives and stakeholders.  

• Continuously improve project management processes, tools, and practices, leading with curiosity, technical judgment, and a commitment to efficiency and compassionate assertiveness. 

Required Qualifications, Capabilities and Skills: 

• 4+ years of (technical) project management experience 

• An active project management certification (PMP, PMP-ACP, PgMP, etc) 

• Solid understanding of SDLC 

• Hands-on experience leading projects using Jira for Agile delivery management 

• Exceptional verbal and written communication skills with the ability to work with technical and non-technical, cross-functional groups 

• Exposure to project-focused executive-level Steering Committee meetings 

• An ability to distill complex issues into solvable and actionable tasks 

• A passion for pushing boundaries and questioning the status quo 

ABOUT US

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.