Job Description

EUC Infrastructure Architect

Are you a skilled architect with a passion for designing and a positive attitude that motivates others?  

Do you enjoy collaborating with a team to create high-quality software? 

About the Team: 

Our global team supports educational electronic health records products that introduce students to digital charting and prepare them for modern clinical documentation. We maintain a stable and reliable product, and our team values trust, respect, collaboration, agility, and quality. 

About the Role: 

We are seeking a skilled Architect with expertise in End User Compute to design, implement, and optimize enterprise solutions. The ideal candidate will have hands-on experience with Microsoft Entra, Microsoft 365 Suite, Jamf, Landscape, Software Packaging workflows, PowerApps, and SaaS integrations, enabling seamless and efficient enterprise operations.

Responsibilities: 

• Develop scalable, enterprise-level architectures for Elsevier’s End User Compute estate
• Define and implement best practices for integrating authentication (AuthN) and authorization (AuthZ) solutions, including single sign-on, OIDC, SAML, SCIM, and RBAC modelling
• Serve as the primary point of contact for SaaS implementation projects across Elsevier
• Define and implement best practices around end user software packaging and software lifecycle management
• Ensure alignment with industry standards, governance policies, and business goals
• Design and deploy Freshservice workflows for software packaging, cataloguing and lifecycles
• Enhance ITSM efficiency through automation, integrations, and analytics
• Provide governance over ITSM processes, ensuring seamless end-user experience
• Collaborate with IT leadership, procurement, and security teams to define EUC roadmaps
• Present architecture solutions and recommendations to key stakeholders
• Provide technical leadership and mentorship to IT teams

Requirements: 

• Demonstrate experience in Infrastructure Architecture disciplines
• Solid understanding of software licensing models (Microsoft, Jamf, SaaS solutions)
• Familiarity with ITIL framework and industry best practices
• Experience in Microsoft Entra, 365 Suite, InTune, JAMF, Landscape and automation platforms
• Proficiency in scripting languages (PowerShell, Python, or similar) for automation
• Knowledge of cloud environments (AWS, Azure) and enterprise IT ecosystems
• ITIL Foundation Certification or higher
• Microsoft Modern Desktop certification
• JAMF certification
• Microsoft Azure certification

Work in a way that works for you: 

We promote a healthy work-life balance across the organization. We offer various initiatives, such as shared parental leave, study assistance, and sabbaticals, to help you meet your immediate responsibilities and long-term goals. 

Working for You: 

We believe your well-being and happiness are crucial to a long and successful career. Here are some benefits we offer: 

• Comprehensive Health Insurance for you, your immediate family, and parents. 

• Enhanced Health Insurance Options with competitive rates negotiated by the company. 

• Group Life Insurance for financial security of your loved ones. 

• Group Accident Insurance for extra protection in case of accidental death or permanent disablement. 

• Flexible Working Arrangements for a harmonious work-life balance. 

• Employee Assistance Program for support with personal and work-related challenges. 

• Medical Screening to prioritize your well-being. 

• Modern Family Benefits, including maternity, paternity, and adoption support. 

• Long-Service Awards to recognize dedication and commitment. 

• New Baby Gift to celebrate parenthood. 

• Subsidized Meals in Chennai for delicious meals at discounted rates. 

• Various Paid Time Off options, including Casual Leave, Sick Leave, Privilege Leave, Compassionate Leave, Special Sick Leave, and Gazetted Public Holidays. 

• Free Transport (pickup and drop-off) for home-office-home commute in Chennai. 

About the Business: 

We are a global leader in information and analytics, helping researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education, and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to addressing the world's grand challenges and creating a more sustainable future. We harness innovative technologies to support science and healthcare for a better world.