Experience Design Senior Associate

Contribute to innovative experience design, blending user needs with business goals and marketing in the dynamic environment data and AI/ML for the Chief Data & Analytics Office (CDAO).  

As a User Interface and Visual Designer in our team, you will play a crucial role in shaping the visual and interactive aspects of our data, analytics and AI applications. Your work will directly impact how users interact with our products, ensuring they are usable, consistent, highly functional and aesthetically pleasing. Collaborating closely with cross-functional teams, you will play a pivotal role in creating seamless and innovative user experiences that align with our business objectives and technological capabilities. In this role, you will have the opportunity to work at the center of a talented multi-discipline team to help shape the future of AI and Data Solutions within a globally influential organization like J.P. Morgan Chase.  

Key responsibilities will include collaborating with cross-functional teams, create innovative, inclusive, and accessible solutions that cater to a diverse range of users. Your strong understanding of Data & AI/ML, as well as JPMC's IT systems, will contribute to the continuous improvement of our offerings, navigating complex problems and driving strategic thinking. Your impact will be significant in the design, architecture, and functionality of our products, ensuring a seamless and enjoyable experience for our customers. 

Job responsibilities 

Design and develop elegant solutions to specific interaction problems and ensure consistency across multiple products and platforms while adhering to industry best practices 
Apply advanced knowledge of information architecture and storyboarding to create user-centric designs that enhance navigation, findability, and overall user satisfaction 
Conduct data-driven analyses to inform design decisions and use data to transform raw information into valuable insights to inform decision-making 
Collaborate with cross-functional teams to incorporate inclusive design principles and accessibility guidelines to ensure our products and services cater to a diverse range of users 
Operate with an iterative design mindset and incorporate user feedback and insights to continuously improve the overall user experience of our offerings 
Assist in the analysis of market trends, user research studies, and user behavior analyses to inform design decisions and contribute to the team's strategic thinking 
Contribute impactful UI and visual design solutions to solve for a broad array of complex business problems 
Develop, maintain and promote design systems to ensure consistency and scale across all products 
Create illustrations, icons, and other visual elements to enhance user interfaces and marketing materials 
Present design decisions to stakeholders based on user research and best practices 
Deliver designs that comply with accessibility standards and best practices 
 

Required qualifications, capabilities, and skills 

Formal/ demonstrable experience in a user experience design or equivalent role dedicated to improving experiences with digital products and services 
Proven ability to create visually appealing and functional designs using industry-standard tools (e.g., Figma, Sketch, or Adobe Creative Suite) 
Demonstrated experience in designing and optimizing user experiences across multiple platforms, including web, mobile, and other digital channels 
Previous experience interpreting complex data and transforming it into actionable insights for informed decision-making 
Proficient understanding of inclusive design principles, accessibility guidelines, and assistive technologies, with a history of creating accessible and inclusive digital experiences 
Proactive mindset with a strong bias toward collaboration 
Strong portfolio showcasing your Visual Design and UI skills 
Pragmatic approach to design and how to scale design solutions through the creation and maintenance of design systems 
Strong understanding of user-centered design principles and best practices 
Strong communication and presentation skills 
 
Preferred qualifications, capabilities, and skills 

Experience in designing financial applications or other complex systems 
Knowledge of React, HTML, CSS, and JavaScript 
Familiarity with accessibility guidelines and inclusive design practices 
Experience with motion design and creating animations 
Strong project management skills and the ability to handle multiple projects simultaneously 
Prior experience working in an Agile development environment 
Passion for continuous learning and staying current with industry trend 
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team
J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.