Finance Product Portfolio Operations Lead, Vice President

JOB DESCRIPTION

Join a dynamic team where your expertise, strategic thinking skills, and operational excellence will be pivotal in driving the success of our finance product portfolio. As a Finance Product Portfolio Operations Vice President, you will play a critical role in enhancing operational efficiency, supporting strategic initiatives, and fostering collaboration across product lines. This role requires strong leadership, communication, and organizational skills to ensure alignment with business objectives and to drive continuous improvement. You will also work closely with other PPOs and the wider PXT product operation team to ensure seamless change management and operational alignment.

Job Responsibilities:

(i) Regularly collaborate with Product Owners, Area Product Owners, and other PPOs to understand and align on goals, objectives, and priorities.  
(ii) Communicate incoming and outgoing messages between the Product Portfolio Operations (PPO) team, Product teams, and the wider PXT product operation team, amplifying the Head of Product's messaging deep into Product organizations.  
(iii) Coordinate and facilitate the execution of strategic and operational projects across product lines to ensure delivery against business objectives.  
(iv) Implement and optimize operational structures, processes, and frameworks to enhance efficiency and coordination within the product line and across the wider PXT product operation team.  
(v) Develop and deliver executive communications and presentations to convey strategies, initiatives, processes, and performance to leadership and key stakeholders, aiming for buy-in, support, and advocacy for the portfolio.  
(vi) Offer thought leadership, strategic, and analytical support to Product Owners as they develop new products and deliver on priorities.  
(vii) Manage operational cadences for executive communications and reporting with clear timelines and accountability.

Required Qualifications, Capabilities, and Skills:

• 5+ years of experience or equivalent expertise in product management, program management, or performance optimization.
• Proven ability to demonstrate a deep shared knowledge and understanding of product-specific context.
• Exceptional consulting abilities to guide partners in optimizing their product strategies and achieving business objectives.
• Self-starter with a style that fosters teamwork and collaboration with various stakeholders and partners.
• Excellent communication skills with experience authoring executive-level communications and presentations.
• Ability to synthesize complex information in a strategic and compelling way for effective communication to relevant stakeholders.
• Flexibility to adjust to multiple demands, shifting priorities, and ambiguity.

Preferred Qualifications, Capabilities, and Skills:

• Experience working in an internal strategy group or at a strategy/management consulting firm is a plus.
• Familiarity with agile methodologies and product lifecycle management.
• Proven ability to manage and implement operational effectiveness initiatives.
• Proficiency in Microsoft Office tools (Excel, PowerPoint, Teams) and Atlassian (JIRA, Confluence).

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.