Senior Finance Manager - Store Performance

All the details

We’re looking for a dynamic, commercially savvy Senior Finance Manager to play a pivotal role in shaping the future of store performance at M&S. This is a high‑impact role at the centre of our Retail strategy, turning data into meaningful insight, driving divisional performance reviews, optimising store P&Ls, and influencing decisions across Food and Fashion, Home & Beauty.

You’ll partner closely with Store Directors and Business Operations to unlock new value, improve profitability, automate and modernise reporting, and elevate commercial themes into Retail Leadership forums. If you thrive on solving commercial challenges, love getting close to the business, and want to help shape how our stores deliver outstanding performance, we’d love to hear from you!

To stay close to customers, our support teams are in the office three days a week as we believe that skills are developed through collaboration, and that spending time together makes us more creative and connected.

Due to high interest, this role may close earlier than advertised. We recommend applying as soon as possible.

What you’ll do

Your key accountabilities will include:

• Improve store profitability through actionable, data‑led insight, identifying trends, risks and cost drivers, and shaping commercial and operational decision‑making across Retail.

• Partner cross‑functionally with Food and Fashion, Home & Beauty, leading performance deep dives and surfacing key themes for divisional and Retail Leadership reviews.

• Elevate store reporting and P&L understanding, setting the vision for reporting improvements, driving monthly CMR enhancements, and supporting robust planning and performance targets.

• Strengthen store capability and reputation management, spending time in stores, presenting at regional meetings, upskilling leaders on end‑to‑end profit, and supporting analysis across waste, loss and operational performance.

• Lead people, innovation and continuous improvement, developing a high‑performing analyst, driving automation and digitisation of financial processes, and sharing best practice across the wider finance community.

Who you are

Your skills and experience will include:

• Robust financial and technical expertise, including being a fully qualified accountant (CIMA/ACCA/ACA/CA), strong budgeting and forecasting skills, and confidence in financial planning and analysis.

• Strong commercial business partnering experience (ideally Retail or FMCG), with excellent commercial acumen, a solid understanding of retail market drivers, and the ability to influence senior stakeholders.

• High data fluency, including handling large datasets, data visualisation, advanced Excel capability (essential), and desirable experience with Power Query or SQL.

• Excellent communication and leadership skills, with the ability to create impact at all levels, lead with a proactive, solutions‑driven mindset, and develop high‑performing teams.

• A strong grasp of finance processes and controls, including business case appraisal, governance, system understanding, and the agility to learn quickly and adapt to changing priorities.

What’s in it for you?

Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We’re inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.

Here are just a few of the benefits that make working here even more rewarding:

• 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you’ve completed your probation

• Competitive holiday allowance with the option to buy more

• Discretionary bonus schemes linked to your performance and ours

• Strong pension and life assurance to help plan for the future

• Tailored induction and training to support your development from day one

• Exclusive perks and savings through our M&S Choices portal

• Market-leading family policies, including parental, adoption and neonatal leave

• 24/7 wellbeing support, including virtual GP access and mental health services

• One paid volunteer day a year to support a cause that matters to you

Everyone’s welcome

We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

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