Compliance - Business Analysis Manager - Vice President

JOB DESCRIPTION

Bring your expertise to JPMorgan Chase.  As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.

As a Business Management Lead Vice President within the Compliance, Conduct and Operational Risk Chief Administrative Office (CCOR CAO) organization, you will support the CAO Business Manager and senior leadership in managing change, meeting organizational objectives, and advancing the strategic vision across a variety of disciplines. You will be responsible for both analytics and data-driven reporting to inform decision-making and driving continuous improvement.  In this role it is imperative that you are a strategic thinker, possess strong adaptability skills, and pay close attention to detail.

Additionally, you will need to demonstrate proactive problem-solving skills and the ability to approach challenges with curiosity and resourcefulness as well as have clear and effective communication, with the ability to present information to a variety of audiences.  You must have strong organizational skills allowing you to manage multiple priorities from high-impact projects to routine tasks and analytical thinking, leveraging data and insights to identify trends and drive continuous improvement.

To be successful in this role, you will need to possess a practical mindset, ability to support senior-level stakeholders with both strategic initiatives and day-to-day needs plus be adaptable to change and ambiguity while maintaining flexibility in a dynamic environment.

Job Responsibilities

• Assist with the annual and off-cycle budget process for CCOR, including preparation, analysis, and coordination with Business Managers and Finance teams. Ensure financial rigor and transparency through formal processes, including preparing and tracking business cases for investments and efficiencies, and providing consistent responses on annual budget allocations. Leverage data visualization and reporting tools to present financial data and support resource allocation decisions.
• Lead the preparation, analysis, and coordination of Business Review materials, ensuring the delivery of timely, accurate, and actionable data and insights for leadership meetings. Utilize advanced analytics to identify trends, highlight key insights, and support strategic decision-making.
• Assist with staffing analysis for CCOR by collaborating with Business Managers and stakeholders to assess staffing adequacy, track headcount investments and efficiencies, monitor attrition, and perform analysis for Business Review input, regulatory exams, ad hoc requests, and mid-year and annual staffing updates to senior leaders.
• Oversee real estate management for major moves as needed, ensuring completion of move matrices with staff and equipment needs, seating analyses, space planning, and seat assignments. Utilize data-driven approaches for space optimization and resource planning.
• Maintain organizational metrics dashboards, collect and analyze quarterly operational updates, and support business reviews with data-driven insights, enabling stakeholders to identify organizational outliers and inform efficiency opportunities.
• Manage governance-related requests for regulatory exams, including staffing adequacy, organizational charts, attrition statistics, financial EMR content, and committee materials. Provide analysis and coordinate responses for Recovery & Resolution Planning requests to maintain firmwide records for submissions to the Fed and FDIC.
• Support execution of program requirements relating to records management, business resiliency, access management, annual R&D Tax Credit response, and other firmwide/CCOR-wide initiatives. Serve as point of contact for BDAP designation governance and act as liaison between RM&C and CCOR stakeholders.
• Serve as the central point of contact and owner of the CCOR intranet site, coordinating across approximately 55 CCOR content owners to create, redesign, and enhance pages, train site owners, and provide essential resources and metrics. Take guidance from and act as liaison with RM&C and Firmwide Communications teams. Leverage site analytics and reporting to optimize content and improve user engagement.
• Serve as owner and steward for three CCOR CAO SharePoint sites, ensuring data integrity, required maintenance, annual certifications, and ongoing optimization of storage and folder structure. Implement data quality controls and reporting to ensure compliance and accessibility.
• Act as Records Management Steward and Data Owner Delegate, ensuring compliance with policies, proper retention and destruction of records, completion of SharePoint certifications, and adherence to Data Risk metrics. 

Required qualifications, capabilities and skills

• 7+ years of industry experience and 2+ years in business management, project management, or consulting.
• Strong finance background and/or experience in a consulting environment.
• Exceptional analytical and reporting skills, including expert-level proficiency in Excel and PowerPoint (e.g., data manipulation, dashboard creation, complex formulas, and presentation development). 
• Ability to build reporting/dashboards, manipulate and interpret complex data sets, and present actionable insights to senior management.
• Ability to adapt to new technologies, including AI tools and automation platforms, to further enhance reporting and analytics capabilities.
• Experience with real estate planning, space management, and operational tasks.
• Experience with digital content management, SharePoint site administration, and records/data ownership.
• Demonstrated ability to manage and lead multiple projects/deliverables simultaneously, prioritize key tasks, and meet deadlines.
• Excellent communication and presentation skills, with experience engaging senior management and cross-functional teams.
• Detail-oriented, highly organized, and able to work independently.
• Collaborative mindset and willingness to provide support across teams and functions.

 Preferred qualifications, capabilities and skills

• Bachelor’s degree required; advanced degree or certifications preferred.
• Experience with data visualization and reporting tools (e.g., Alteryx, Tableau, etc.) is highly desirable.

ABOUT US
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

ABOUT THE TEAM
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.
Our Compliance teams work globally across all lines of business to advise internal stakeholders on the impact of regulatory requirements and how to balance these with the firm’s needs. Their diverse mandate means they also provide input on new business strategies, product lines, policies, training, operational processes, risk mitigation and control.