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Contract: Permanent, Full-time
Closing Date: 1st May 2026
Recruitment Partner: Katrina, katrina.wuk@boots.co.uk
Are you ready to make a real difference in the healthcare landscape? At Boots, we’re on a mission to build a brilliant healthcare ecosystem that delivers care, confidence, and connection to our customers. As a Proposition Development Manager, you will play a pivotal role in shaping and executing our healthcare strategy, driving innovative customer propositions that enhance our services.
Working cross-functionally, you will join us at a crucial moment as we mobilise our workstreams and accelerate the delivery of our first phase of initiatives. Your expertise will help us reset the standard for high street health and wellness, ensuring we meet the evolving needs of our customers.
The post-holder will report into the Head of Healthcare Development and be responsible for:
Shaping and delivering our new digital Health & Wellness proposition with a focus on building the commercial model and go-to-market customer strategy. Working closely with the Digital, Data, Loyalty and Technology teams to ensure strong commercial outcomes, clinical governance and a seamless customer experience across all channels and store formats.
Driving growth and pace through cross-functional leadership, building robust business cases and commercial models, mobilising new propositions, facilitating key programme meetings and keeping the focus on opportunities to accelerate transformation outcomes as part of the 3-year roadmap to delivering integrated healthcare.
Shaping the future expansion pipeline of propositions including opportunities in corporate partnerships and with primary care providers to improve health outcomes.
Leading with a ‘One Health’ mindset the end-to-end development of connected healthcare propositions across Boots UK, Boots Opticians, Boots Hearingcare and partners to strengthen our ecosystem.
Ensuring key KPIs and timeframes are met for this pillar of the programme, including lifetime customer value.
At least 3-5 years of commercial experience gained through digital or store channels with the ability to build business cases, commercial models, and growth plans with a customer-centric mindset.
Proven experience in cross-functional leadership with the ability to lead in an agile way and influence across a broad range of stakeholders.
Experience of working on projects/programmes at management level with confidence in working with digital/technology teams on roadmaps, business cases, and MVPs.
Strong communication skills, both written and verbally for stakeholder updates, governance forums, and business papers.
A growth mindset.
A good understanding of the health and wellness markets is desirable.
Experience of partnering with clinical/clinical governance teams.
Familiarity with test and learn approaches.
At Boots, we believe in our people. We work every day to build a brilliant Boots for our colleagues so they can make a difference for our customers and each other. With a supportive culture that champions inclusion and growth, you’ll have the opportunity to thrive in your career.
Boots Retirement Savings Plan (up to 12% company contribution)
Generous employee discounts for you and a family member
Enhanced maternity/paternity/adoption leave pay
There’s lots more in our benefits and discounts, MyBoosts – there to give you that little lift in your everyday. Find out more at http://boots.jobs/rewards. Exclusions may apply; eligible roles only.
A bit about us
At Boots, we're proud to be an equal opportunity employer, creating a place where everyone feels welcome, supported, and free to be themselves. We believe that when our people feel valued and included, they thrive, so we're committed to creating a brilliant Boots for our people so they can make a difference for our customers and colleagues every time.
What’s Next?
If you apply, our team will be in touch to let you know the outcome of your application or to arrange next steps. Where a role is advertised as full-time, we are open to discussing part-time and job share options. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you be at your best.
We hope to hear from you soon.Be brilliant with Boots.
hackajob is partnering with Boots to fill this position. Create a profile to be automatically considered for this role—and others that match your experience.