Manager 2, Functional Systems and Technology

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Responsible for managing the strategic direction, build and deployment of functional systems and technology initiatives for the functional systems and technology platform (i.e., Human Resources, Finance, Legal, etc.). Ensures the planning and execution of Plan of Record (POR) activities to improve/enhance our employee journeys. This includes but not limited to ensuring projects are within budget and meets the business requirements/commitments. Develops processes and procedures to drive department efficiencies. Develops financial and operational objectives. Ensures operational plans are aligned with business objectives. Contributes to functional strategy development. Has a greater degree of impact on business results, and typically manages one or more groups of professional employees.

Job Description

Core Responsibilities

• o   Macro (automation) of operational transactional requests/support

  o   API integrations management

  o   Bi-annual or annual audits of automated processes

  o   Support natural disaster recovery

  o   Works with project personnel to define standards and framework with regards to coding, programming, and the general development of applications for multiple platforms

  o   Understands and drives strategies in alignment with the Company's overall vision and business goals.

  o   Oversees implementation initiatives, software updates and the roll-out of new software releases.

  o   Works with Leadership at all levels to ensure all deliveries adhere to deadlines, specifications, and budgets.

  o   Flexible and genuinely wants to deliver the best solutions with a high degree of humility

  o   Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.

  o   Manage all the deliverables to ensure adherence to deadlines, specifications and budgets. Implements performance metrics and prepares periodic reports. Monitors and tracks project progress and reports findings to leadership team.

  o   Manages professional and non-exempt employees, conducting work performance reviews and Ensures work performance is adhering to Company standards.

  o   Mentors, trains and develop staff.

  o   Consistent exercise of independent judgment and discretion in matters of significance.

  o   Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer: T

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That?s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality ? to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

7-10 Years