Neocloud Manager Solution Architect

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

As a Manager of the Solution Architecture Team, you will lead a team of Architects & Engineers focused on driving outcomes for NeoCloud clients. You will provide leadership, technical direction, foster innovation, and ensure delivery of architectures that meet scalability, security, and performance goals. Collaborate with Sales, Customer Success, and Lumen ecosystem partners to shape strategies and lead technical enablement initiatives for teams and clients.

The Main Responsibilities

• Build, mentor, and inspire a high-performing team of Architects and Engineers, sharing vision, direction, and priorities to ensure execution against organization goals.
• Drive strategic customer engagement efforts that deepen relationships, align solutions to business priorities, creates partnerships
• Define and implement team best practices, standardizing templates and architectures that are repeatable frameworks, leverage tools that improve solution quality and pre-sales efficiency
• Serve as a strategic bridge between customer needs and intermetal teams, ensuring clear communication and shared priorities.
• Oversee team workload, resource planning, and prioritization to ensure effective execution aligned with customer and Lumen expectations. 
• Partner with internal stakeholders such to develop technical playbooks and competitive positioning to service NeoCloud customers
• Provide regular coaching, feedback, and development plans to advance team skills, performance, and career progression
• Builds a culture of continuous learning, technical excellence, accountability, and customer advocacy

What We Look For in a Candidate

• Experience leading technical teams or managing customer-facing engineering organizations, demonstrates leadership characteristics
• Experience in solution architecture, pre-sales, or technical consulting within cloud, data center or SaaS environments, with a progressive track record of increased level of responsibility
• Strong foundation in enterprise architecture, cloud, edge, data center, cybersecurity, and network infrastructure
• Strong knowledge of AI/ML workload requirements such as data movement, high-capacity transport, low latency performance. 
• Skilled at bridging strong client relationships by combining technical and business priorities to drive successful outcomes
• Strong verbal, and written communication skills, effectively communicate complex technical concepts to a broad range of audiences
• Proven ability to hire, manage, mentor, and motivate successful, solution architecture teams.
• Bachelor’s degree in related field or equivalent years of experience . MBA or related graduate degree preferred.
• Industry / cloud certifications a plus
• Travel required

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges:

$128,174 - $170,888 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.
$134,579 - $179,435 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI.
$140,994 - $187,982 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA.

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Learn more about Lumen's:

• Benefits
• Bonus Structure 

#LI-Remote #LI-KRS #Neocloud #Manager #SalesEngineer 

Requisition #: 340738

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.