Lead Solution Analyst - Payments

Lead the forefront of innovative solutions analysis in a dynamic tech environment, driving success through expertise in data analytics and technical program delivery.

As a Lead Solutions Analyst in Commercial and Investment Banking- Payments Technology team, you will play a central role in driving the success of our technical program delivery. Your deep understanding of applications, platforms, and products will position you as a key bridge between product owners, business, operations, and software developers. Utilizing advanced analytical reasoning and technical fluency, you will translate complex business requirements into well-structured and technically feasible solutions. You will make data-informed decisions and provide strategic insights to support key business initiatives. As a technical subject matter expert, you'll navigate ambiguity, manage change effectively, and communicate compellingly with diverse stakeholder audiences to ensure the highest quality and professionalism in service delivery.

Job responsibilities

• Lead the elicitation, documentation, and validation of business and data flow requirements, ensuring alignment with stakeholder expectations and technical feasibility
• Develop and maintain comprehensive knowledge of industry trends, emerging technologies, and best practices to provide strategic guidance and innovative solutions for complex projects
• Defines Product or Application Roadmap and creates  product/application documents on confluence
• Defines acceptance test criteria in JIRA and creates test data for the test automation. 
• Creates user stories in JIRA or any other agile tool. Following INVEST principal to create user stories. Must follow 3C’s (Card, Communication and Confirmations) of user story. 
• Gets involved in QA, UAT and Industrial test planning and execution of it.
• Model the design and implementation of technical solutions, ensuring seamless integration with existing systems and infrastructure
• Utilize advanced data analytics techniques to extract insights from large, diverse datasets, driving data-informed decision-making and supporting key business initiatives

• Mentor and guide team members in the application of technical writing and analytical reasoning skills, fostering a culture of continuous learning and improvement

 Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in solutions analysis, technical program delivery, or a related field
• Demonstrated expertise in data analysis and data application, including hands-on experience with major data visualization platforms
• Must be good both in technology and functional knowledge
• Advanced knowledge of data analytics techniques, with experience in developing and interpreting models, diagrams, and data-driven insights
• Experience in automation test using BDD or TDD approach with hands on experience in tool such as Cucumber . 
• UML diagrams: Class diagram, Sequence Diagram and Flow/Activity Diagram in VISIO or any other UML tool.
• Experience in Banking Payment Domain (Clearing, Faster Payment, P2P payments etc.) or Mobile Payment Domain (Wallet Payment, Payment through Partner or Gateway) is must.
• Proven ability to apply technical fluency in current and relevant platforms, software tools, and technologies to drive innovative solutions
• Strong track record of leading through change, navigating ambiguous situations, and managing dependencies in complex projects

Preferred qualifications, capabilities, and skills

• Must be analytical and problem solver.
• Gathering requirements from users in a structured way such as interview users & seek feedbacks.
• Defining “as-is” & “to-be” business processes.
• Prototyping of business process to gather feedback from users.