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Job Summary
Responsible for planning and designing new software and web applications. Analyzes, tests and assists with the integration of new applications. Oversees the documentation of all development activity. Trains non-technical personnel. Assists with tracking performance metrics. Integrates knowledge of business and functional priorities. Acts as a key contributor in a complex and crucial environment. May lead teams or projects and shares expertise.Job Description
Responsible to lead and mentor more junior teammates to deploy and manage infrastructure and distributed network service applications. The infrastructure supporting the network service applications consists of thousands of servers distributed across Comcast’s managed services footprint. As our infrastructure and services continue to scale, we need engineers who can automate the management of infrastructure and applications, streamline deployment pipelines, reduce mean-time-to-recovery, and quickly identify and troubleshoot infrastructure and application issues. You’ll be working with some of Comcast’s best engineers.
Responsibilities:
Support day-to-day operations, including network, infrastructure and application troubleshooting and ticket resolution
Automate provisioning, configuration, and scaling of server infrastructure using scripting and modern tools like Terraform, Ansible, Chef or Puppet
Strong experience in Golang and C++
Develop and maintain technical resources including runbooks, support playbooks, and diagnostic tools
Lead the effort of setting up, configuring, and maintaining observability tools (e.g., Grafana, Prometheus, etc.) for performance tracking of applications and infrastructure
Collect and analyze performance metrics to ensure optimal service delivery
Lead network, infrastructure and application troubleshooting, root cause analysis (RCA), and incident response efforts
Own high-impact technical escalations and ensure resolution of issues across platform
Develop and maintain tools or scripts designed to automate routine system operations
Support CI/CD pipeline maintenance and deployment workflows
Work closely with engineering, product, and infrastructure teams to communicate customer needs, report bugs, and suggest improvements
Ensure operational readiness for application deployment by performing testing, developing dashboards and alarms, and writing support playbooks
Identify, propose and execute process improvements
Expertise to perform coding, debugging, testing, and troubleshooting of network service applications
Mentor junior DevOps engineers and contribute to the growth of the team
Participate in the on-call rotation by monitoring system health, availability, and performance metrics and responding to incidents, outages or customer inquiries
Document processes, procedures, and best practices
Education, Skill, and Requirements:
Preferred - B.S. in Computer Science, Electrical or Computer Engineering (or equivalent professional experience)
Strong experience in Golang, C, C++
Strong leadership, communication, and interpersonal skills
Experience in managing multiple projects and priorities effectively
Experience in process improvements
Experience in mentoring more junior engineers
6+ years combined service reliability/operational experience and software development and engineering experience for large scale, high performance distributed systems.
Strong working knowledge of networking concepts and application protocols such as TCP/IP, BGP, DNS, TLS, and HTTP/S
Strong knowledge managing and debugging Unix/Linux systems
Expert in creating and maintaining automation written in scripting languages (Python, Bash, Perl)
Working experience of GitHub and GitHub Actions
Experience in configuration management tools (Puppet, Chef, Ansible, Terraform)
Experience in creating dashboard (Grafana, Kibana, Tableau)
Customer-focused delivery under agile methodology.
Strong analytical skills and attention to detail.
Ability to work in a fast-paced, ever-changing environment.
Excellent writing skills.
Employees at all levels are expected to:
Disclaimer:
#CIECTN25
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
7-10 Years
hackajob is partnering with Comcast to fill this position. Create a profile to be automatically considered for this role—and others that match your experience.