Incident Problem Governance Lead

Join us as a Incident Problem Governance Lead at Barclays, where you'll be, in maintaining the integrity of the Incident, Problem and Knowledge estate, overseeing multi-faceted governance issues, and implementing long-term solutions to safeguard the organisation from perceived and apparent Risk. You’ll also benefit from being part of a vast professional network, collaborating with industry mentors and experts.

To be successful as a Incident Problem Governance Lead, you should have experience with

• IT service management processes, particularly in Incident, Problem, and Knowledge (IPK) domains.
• Developing, implementing, and maintaining governance frameworks, policies, and procedures aligned with regulatory requirements.
• Excellent communication and stakeholder engagement abilities, including reporting and performance metric delivery.

Some other highly valued skills may include

• Familiarity with industry standards and best practices in IT governance and compliance.
• Experience mentoring colleagues, managing teams and leading multi-year strategic initiatives.
• Ample analytical skills for data analysis, risk mitigation, and continuous process improvement.

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills

This role will be based in our Knutsford office..