Operations Strategy Manager-Vice President

Lead operations strategy for the Center for Economic Intelligence, building the operating frameworks and executive communications that scale how we develop and share financial-health insights products—delivering end-to-end, cross-functional execution with partners across Finance, Data Use, Legal, Risk, Controls, Compliance, Product, and Technology.

As an Strategy Vice President, Head of operations within the Center for Economic Intelligence, you will become a part of a newly formed team comprising former consultants, economists, data scientists, and product leads. You will play a crucial role in ideating and implementing the right Operations frameworks to help our team work effectively and meet its business objectives in coordination with a ride range of partners across Finance, Data Use, Legal, Risk, Cotrols, Compliance, etc. 

The organization is tasked with monitoring, coordinating, and developing a comprehensive understanding of the financial health of consumers and businesses, using both JPMC and third-party data – and sharing that understanding via inisghts products. Our team is dedicated to deriving valuable insights that illustrate the impact of changes in financial health on our firm's clients and the wider economy. 

Job Responsibilities :

• Drive operations agenda for the Center for Economic Intelligence group, serving as an objective thought partner to the and the Head of Center for Economic Intelligence 
• Lead projects end-to-end – near-term focus will be on defining team’s internal end external insights sharing framework (in partnership with Data Use, Legal, and others)
• Contribute to structured problem-solving, creative analyses, and design thinking to address top operational challenges 
• Support the engagement approach for the new organization with the Operating Committee, other senior leaders, and cross-functional partners 
• Create Operating Committee-level executive communications 
• Leverage and help ideate, execute plans to create and manage new and existing data products 
• Collaborate with teams across LOBs and functional areas (e.g., data science, finance, legal, data use, product, technology, marketing) to help the group meet its objectives 

Required qualifications, capabilities, and skills 

• Minimum of 5 years of experience in strategy consulting, corporate strategy, startups – with a focus on operations refinement engagement
• Bachelor’s degree required.
• Exceptional interpersonal and communication skills.
• Excellent analytical skills and ability to structure complex problems.
• Ability to create structured / logical presentations and clearly communicate key messages using appealing displays and graphics. 
• Proficient MS Excel and PowerPoint skills.
• Open, collaborative, team-oriented operating style.

Preferred qualifications, capabilities, and skills 

• Financial services background preferred.

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.