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CRO Analyst

Paddington, London, UK
Digital Analyst
Virgin Media O2 X giffgaff
Actively hiring

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Digital Sales CRO Analyst

 

Our product analytics team is very hands-on and strategic, with lots of scope to make an impact. Your analysis and recommendations will directly support product decisions towards our Optimisation strategy. 
 
Experience of working in an online technical environment is highly desirable. We are specifically looking for curious, big-picture thinkers who can also deep dive into the details, as well as proactive, eager, self-motivated qualities. 
 
You will be working in one of our Digital Sales CRO squads with a specific focus on existing web journeys to help solve our business problems.

This will involve tracking, analysing and improving our web journeys in order to improve the customer experience through AB testing & MVT.  You will work in a fast-paced eCommerce / agile environment.

 

Tell me more, tell me more 

 

·       Discovery: You will proactively use BigQuery and deep understanding of an area to detect product opportunities, problems, and experiment ideas / hypothesis generation

·       Recommendations: Not only will you be required to explore the data; we expect you to provide insights and recommendations to the Product team / Squad 

·       Reporting and visualization: Your presentation of data will help product teams make the right data-driven decisions, allowing them to self-serve and interpret data quickly, easily and accurately

·       Building dashboards and reporting on cross-device user behaviour to identify opportunities throughout the Sales funnel

·       Experimentation: Working closely with our Digital Data Systems and Data Science team, you plan experiments and tests which you’ll seek to automate and scale.

·       Data standardization: Collaborating with a number of different teams, you will work towards achieving our data governance standards


The must haves

 

In order to be considered for this role, you’ll need the following:
•    Relevant work experience in a web analytical role with AB testing / MVT 
•    Strong SQL skills essential 
•    Data visualization experience, ideally using Looker/DataStudio or similar 
•    Logical analytical problem solver with great attention to detail 
•    Proactive self-starter who is curious about how to get the most from our data
•    Ability to confidently engage their peers and stakeholders 
•    Strong communication, influencing and presentation skills

 

Ideally, we’d also like:

 

•    Experience analyzing A/B tests 
•    Google BigQuery experience 
•    Reasonable statistical literacy
•    Some experience in using R or Python for data analysis 
•    Experience using GitHub and Jira in a collaborative environment
•    Google Analytics 
•    Google Optimise

 

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