Job Description
As an Engineer 2, you will assist in building and maintaining scalable backend services and APIs, with a focus on real-time and non-real-time data systems (NQL/GQL) and secure authentication services (USM KEY). You will collaborate with senior engineers, product managers, and DevOps to deliver high-quality software solutions that meet business and technical requirements. This role emphasizes secure development, performance tuning, and operational support within a cloud-hosted environment.
We are unable to provide sponsorship for this role now or in the future.
Responsibilities:
- Implement NQL and GQL services using Golang for real-time and non-real-time data processing.
- Develop and maintain secure authentication and encryption protocols in the USM KEY service.
- Collaborate with engineering, product, UX, and DevOps teams to understand requirements and deliver solutions.
- Participate in code reviews, knowledge sharing, and collaborative development practices.
- Assist in identifying, reproducing, and documenting software defects, especially within the Genome project.
- Support performance optimization and implement enhancements to meet project goals.
- Apply quality assurance practices to ensure software accuracy and reliability.
- Assist with production deployments, platform usage monitoring, and customer issue triage.
- Use tools to identify and mitigate production incidents within defined MTTR KPIs.
- Create dashboards to track business and operational metrics.
- Design and develop web applications resilient to backend or connectivity interruptions.
- Create reusable web components and self-contained microservices or APIs.
- Follow global design patterns, coding standards, and use content management systems as applicable.
- Refine and estimate new deliverables with guidance from senior team members.
- Engage with technical components of the Genome project including Golang, NQL, GQL, and USM KEY.
Qualifications
- Proficiency in Golang: Ability to write, maintain, and optimize code in Golang, particularly for developing and enhancing NQL and GQL services.
- Basic experience with Amazon Web Services (AWS): Familiarity with AWS services for managing and storing polled data in systems such as Transient Data Store and DX Data Lake.
- Basic understanding of GraphQL: Ability to implement and interact with GraphQL services to support data querying and integration.
- Competency in SQL and NoSQL databases: Experience working with both relational and non-relational databases for efficient data storage, retrieval, and performance optimization.
- Basic knowledge of SNMP (Simple Network Management Protocol): Exposure to SNMP for network monitoring and management, supporting effective data collection.
- Basic experience with Concourse CI/CD: Understanding of continuous integration and delivery workflows using Concourse to support automated build and deployment processes.
Employees at all levels are expected to:
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team - make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Respect and promote inclusion & diversity.
- Do what's right for each other, our customers, investors and our communities.
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