Some careers shine brighter than others.
If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of Sr. Associate Director, Delivery Management.
In this role, you will:
- Program Definition and Planning: Define program objectives, scope, and strategy. Develop a comprehensive program plan. Project Oversight: Manage and coordinate multiple IT projects within the program. Ensure projects are completed on time, within budget, and meet quality standards.
- Estimations: Familiarity with estimation methodologies like planning poker, T-shirt sizing etc. Agile Project Execution: Lead project execution using Agile methodologies such as Scrum or Kanban. Facilitate Agile ceremonies (e.g., sprint planning, daily stand-ups, retrospectives) and ensure adherence to Agile principles.
- Agile Coach: Educate teams and individuals to adopt agile practices and methods while embedding agile values and agile mindsets as culture in organization. Resource Management: Allocate resources effectively, including budget, personnel, and technology, across different projects. Stakeholder Management: Engage and communicate with stakeholders at various levels, including senior management, project managers, and team members. Build relationships, manage expectations, and communicate effectively. Risk Management: Identify potential risks and develop mitigation strategies to minimize their impact. Sound understanding of IT Risk Management.
- Performance Monitoring: Track program progress, identify issues, and implement corrective actions to ensure successful delivery. Change Management: Manage changes to the program scope, schedule, or budget. Ensure minimal disruption to project timelines.
- Communication and Reporting: Keep stakeholders informed of program status, progress, and risks through regular reports and presentations. Incident Management: Conduct PIR meetings to understand common issues behind major incidents. Identify root causes in incidents and outages. Collaboration with various Teams: Work closely with production engineering, infrastructure, architect teams to design workflows
To be successful, you will:
- Agile Expertise: Strong experience with Agile methodologies, including Scrum and Kanban. Ability to facilitate Agile ceremonies and coach teams on Agile best practices using tools. Program Management: Ability to perform portfolio optimization, business goal and values alignment, prioritizing and budgeting strategic initiatives along with managing interdependencies between projects, ensuring resource capacity and management.
- Project Management: Comprehensive understanding of project management methodologies, tools, and techniques. Leadership: Ability to motivate and guide teams, manage conflicts, and make decisions effectively. Stakeholder Management: Build relationships and manage expectations effectively. Communication: Excellent written and verbal communication skills. Ability to communicate technical information to both technical and non-technical audiences.
- Problem-Solving: Identify and analyse problems, develop solutions, and implement corrective actions. Technical Knowledge: Should have good understanding of IT systems, infrastructure, and technologies, how they interact with each other. Should be versed in APIs, Microservices, internal and external cloud, messaging technologies.
- Financial Management: Manage budgets, track expenses, and ensure cost-effectiveness. Risk Management: Identify, assess, and mitigate potential risks.
- HSBC Service Management and Governance Tools: Exposure to tools like EIM, PLADA, UCMDB, SCOTT, ODS, HELIOS, ICE, Service Now etc. Payments Processing: Exposure to payments processing. Incident and Problem Management: Experience in incident management, problem management, and infrastructure management.
- Infrastructure Technologies: Infrastructure tech knowledge e.g. APIs, MQ, DB, VMs, VCS, File transmissions etc.
You’ll achieve more when you join HSBC.
www.hsbc.com/careers
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by – HSBC Software Development India
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