Payments - Instrumentation & Metrics - Analytics Associate

Are you a data professional who thrives on turning raw data into actionable insights and embracing new technologies? As an Analytics Solutions Associate on the Payments Instrumentation and Metrics (I&M) Analytics team within Payments Transformation, you will apply expertise in data modeling, reporting, data integration and transformation, process automation, and BI best practices to build high-impact analytics and data products.

The Payments I&M team, comprised of data scientists, data analysts, and business leaders, crafts data products that transform business operations. Be part of a team that impacts thousands of clients globally and promotes significant change within J.P. Morgan.

This role drives advanced analytics to solve complex, non-routine business problems and translates data into actionable product and market insights. You will design high-quality, user-centric dashboards, build data pipelines, and partner closely with stakeholders to deliver impactful analyses, reporting, automation, and presentations—managing multiple projects end-to-end and iterating based on user feedback.

Job Responsibilities

• Tackle complex analytical problems using advanced methods to generate clear, actionable insights for clients and stakeholders.
• Own end-to-end analysis: requirements gathering, data acquisition, processing, analysis, delivery, and executive-ready presentations.
• Explore innovative uses of proprietary data to address business questions, optimize customer experiences, and drive revenue.
• Build robust data workflows: understand input/reference sources, create transformations, and extract data across diverse database platforms.
• Deliver tactical and strategic product and market insights through analytics, reporting, automation, and visualization.
• Design and develop interactive dashboards for senior management and business stakeholders that enable decision-making.
• Apply UI/UX best practices: prioritize clarity and simplicity, maintain consistency, and establish strong visual hierarchy.
• Optimize dashboard performance for fast and efficient user experiences.
• Iterate continuously through testing and user feedback, including A/B testing to refine designs.
• Coordinate and communicate across cross-functional teams; manage multiple initiatives concurrently.
• Support rigorous UAT to validate solutions against requirements and quality standards.

Required qualifications, capabilities and skills:

• Education: Bachelor’s degree in Information Science/Technology, Computer Science, Engineering, Mathematics, Physics, or related field.
• Experience: 5+ years in Business Intelligence and/or Analytics, preferably in banking/finance; proven ability to deliver timely, high-quality analysis from complex, diverse data sources; able to work independently with regular status updates and meet objectives.
• Technical Skills:
  • Advanced: Tableau, Alteryx, SQL
  • Core: Python, ThoughtSpot (foundational to intermediate).
  • Data at scale: Python, R, SQL, Spark for large dataset analysis.
  • Data management: Knowledge of data warehousing concepts; exposure to BI/database platforms such as ThoughtSpot, Tableau, Alteryx, Databricks, Snowflake.
• Analytical and Process Skills: Excellent problem-solving; quick learner able to propose and implement process efficiencies.
• Collaboration and Communication: Strong teamwork adhering to common standards and best practices; excellent written, verbal, and presentation skills; relationship-building skills to partner with stakeholders and drive results.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.