JOB DESCRIPTIONOur Asset Management Operations team is responsible for supporting, overseeing, and optimizing the end-to-end investment process, working with Portfolio Managers, Investment Specialists, Finance, Asset Managers, Risk Management, Technology, and other functions across the transaction lifecycle.
As a Senior Associate in Cross Alts Platform Operations, you’ll manage and optimize critical data processes that support investment decisions, client reporting, and asset accounting. This role combines technical expertise, project management, and a client-focused approach to ensure our data is accurate, reliable, and efficient.
Job responsibilities
- Lead the end to end management and governance of asset master data across the investment management and accounting platforms. Manage business inquiries with a client service mindset-meeting SLAs, resolving discrepancies, and keeping operational data accurate, current, and aligned to requirements.
- Develop and maintain data governance frameworks; harmonize data definitions and standards across teams. Identify and implement workflow automation (SQL, Python, Alteryx, UI Path, AI) to streamline processes, minimize manual effort, and uplift data quality.
- Collaborate with technology partners on system upgrades and configuration enhancements. Contribute to solution design, testing, and rollout of new or enhanced workflows to ensure they meet business objectives and operational needs.
- Prepare and deliver clear, client-ready presentations and reports covering operational metrics, trends, and exception counts. Serve as a liaison with property managers, data vendors, and technology providers to ensure seamless data flow and proactive communication.
- Work closely with teams in other global locations to coordinate projects, share best practices and deliver consistent, high-quality service across regions.
Required qualifications, capabilities, and skills
- Three or more years of experience in data management or a related operational role within real estate investment management, asset management, or property management.
- A strong analytical mindset—capable of interpreting complex datasets to inform strategy and guide operational improvements.
- Experience in project management and business analysis, with a track record of enhancing data-driven operational processes.
- Exceptional relationship management and communication skills, with a demonstrated ability to engage with stakeholders, understand and anticipate client needs, and deliver proactive solutions.
- Experienced in managing complex cross functional initiatives, driving disciplined follow-through and ensuring high standards of service delivery across diverse business and technical stakeholders.
- A technical skillset that includes any combination of SQL, Alteryx, Tableau, advanced Excel, Python (or other automation tools) applied creatively to solve operational challenges and improve efficiencies.
- Strong organizational skills, with the ability to efficiently prioritize and manage multiple tasks and projects in a fast-paced environment.
- Proficiency in developing presentations and fluency in Microsoft Office tools (Teams, Planner, PowerPoint, Word, Excel).
Preferred qualifications, capabilities, and skills
- Experience with Yardi, Rockport or other real estate ERPs, including proficiency navigating their modules and data structures.
- Real estate industry experience, particularly in asset management, property management, or investment management roles.
- Familiarity with data governance tools (e.g., Collibra, Informatica, etc.) and reporting/compliance requirements in financial services.
ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
ABOUT THE TEAMJ.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.
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