Compute Infrastructure Product Delivery Manager

Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.

As a Product Delivery Manager in Compute Infrastructure, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way. 
 

Job responsibilities

• Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination
• Leads the completion of change management activities across functional partners and ensures adherence to the firm’s risk, controls, compliance, and regulatory requirements
• Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners 
• Works with engineering and product to develop comprehensive project plans, incorporating technical requirements, resource allocation, budget estimation and milestone development for on-time delivery of technology solutions
• Develops and reports performance metrics and KPIs to monitor and report on the progress of workstreams
• Champions the adoption of agile methodologies and technical solutions, fostering a culture of continuous learning and innovation within the team
• Develops communication materials for senior management that provide transparency on progress, problems, and risks
• Leads and tracks day-to-day execution of the mentioned initiatives; uses data driven analytics to bring improvements and optimizations
• Provides early warning on potential roadblocks, propose solutions, identify interdependencies
• Works with risk and audit team to ensure anytime audit readiness; develops mitigation plans as necessary
• Drives vendor engagements with companies like Hashicorp, Solo and other’s to address interdependencies and escalate issues, if required

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in product delivery or a relevant domain area
• Demonstrated ability to execute operational management and change readiness activities
• Strong understanding of delivery and a proven track record of implementing continuous improvement processes
• Experience in product or platform-wide release management, in addition to deployment processes and strategies 
• Proven track record of successfully leading large, complex programs involving systems, processes, and organizational changes
• Expertise in KPI and metrics reporting, SDLC, project management tools, Gantt charts etc. 
• Strong communication skills (both oral and written) and strong interpersonal and influencing skills
• Proven entrepreneurial drive to identify opportunities for impact and influence others to act
• Demonstrated ability to operate as an individual contributor coordinating work across matrixed teams
• Ability to structure and scope complex problems and apply a range of analytical and qualitative tools to develop solutions
• Significant experience with PowerPoint for executive-level documents, meetings, and presentations aligning senior stakeholders on regulatory messages and Excel-based models for analysis and planning

Preferred qualifications, capabilities, and skills

• Proficient knowledge of the product development life cycle, design, and data analytics
• Advanced knowledge of project and program management methodologies, tools (e.g., Pi, JIRA, Confluence), and techniques
• Experience with Excel and PowerPoint. Exposure to new gen tools like Chat GPT will be an added advantage
• Experience in managing application remediation or application migrations