Product Delivery Associate

JOB DESCRIPTION

Play a crucial role in transforming ideas into functional products while navigating complex challenges. Develop your skills, contribute to meaningful change, and advance your career in an environment that values growth and learning.

As a Product Delivery Associate in Customer Identity & Authentication, you will enable the release of products and features by overcoming obstacles and driving delivery. As an emerging member of the team, you will collaborate across the organization to ensure products continuously deliver value, while gaining skills and experience to grow within your role. This hybrid position covers both manual and automation testing in User Acceptance Testing (UAT), providing opportunities to develop expertise in both areas.

  Job responsibilities

• Supports delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while highlighting opportunities to improve efficiencies
• Contributes to change management activities across functional partners and documents adherence to the firm’s risk, controls, compliance, and regulatory requirements
• Documents blockers and impediments to aid with dependency management and resource availability
• Collaborates with the Product Delivery Manager to engage stakeholders and cross-functional partners to manage dependencies and timelines
• Create testing automation framework to analyze system performance to ensure high availability and continuity of processing with a variety of tools using Automation script development skills (well versed in programming languages.
• Identify Automation Test Environment requirements and design for complex cross functional software systems using disciplined software design processes
• Develop automation scripts/tools for continuous deployments. Ensure automation tests adhere to established process and standards
• Testing Script development using any Testing Tools (QTP, UFT, Selenium etc.,) Utilize strong VB scripting, Excel Macros, QTP skills
• Effectively manage multiple streams of work and organize self (and others) to deliver on time. Exercise good testing principles as well as good defect management

Required qualifications, capabilities, and skills

• Bachelor’s or Master’s degree in Computer Science, Computer Engineering, Mathematics, or related engineering fields (e.g., B.Sc, B.E, MCA, M.Tech in Computers/Electronics).
• 2+ years of experience in product management, project management, or a relevant domain area.
• Demonstrated expertise in product management, project management, or related fields.
• Exposure to operational management and change readiness workstreams.
• Minimum 2 years of experience in software automation testing.
• At least 2 years of experience in automation framework development and scripting, including writing queries.
• Proficiency in automation framework development, with strong programming skills (preferably in Java).
• Familiarity with modern front-end technologies.
• Strong understanding of delivery processes and a proven track record of implementing continuous improvement initiatives.
• Experience in product or platform-wide release management, including deployment processes and strategies.

Preferred qualifications, capabilities, and skills

• Emerging knowledge of product release and deployment processes
• Familiarity with modern front-end technologies
• Exposure to cloud technologies
• Knowledge of CI/CD tools (e.g., Jenkins) and version control tools (e.g., Bitbucket, Git)
• Experience with web testing methods and writing SQL queries (SQL Server 2012 or higher)

  ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm’s data sharing principles of security, customer control and convenience, and privacy.