Data Centre Network and Firewall Specialist

Data Centre Network and Firewall Specialist

Job Req ID:  47209
Posting Date:  
Function:  Cyber Security
Location:  AGB House, Glasgow United Kingdom
Salary:  Attractive Salary + Bonus + Benefits
 
Locations: Glasgow, Ipswich, Birmingham
Working Style: Hybrid 
 
To explore more about why you should choose BT, please visit Why BT Group
 
About the role

We are in an incredibly competitive industry and it’s not just the technology that’s important, but the world of promise it creates for our customers. We live and work in a connected world where people want seamless service, great products and the best connectivity there is, as well as continually expecting more and more from us, and rightly so. Networks is BT’s powerhouse, with our expert technologists, we have a unique position in BT. By bringing together our technical and commercial expertise, and our insight and passion for customer experience, we help BT stand out from the competition. With the best networks and smart innovative products, combined with a personal experience, it sets us apart from the pack.
Innovation drives everything we’ve done since BT started in 1846. Coming up with new ideas and developing new technologies is central to our future. We want to improve people’s lives for the better in welcome, relevant and affordable ways and we’ll be fast to market with an effortless experience to match.  We will continue to focus on developing our converged network capabilities which will give customers seamless connectivity. Our skilled people will lead this technological revolution, not only for our customers but for the industry across the Globe, truly making customers our heartbeat.
In Networks our aim is to create brilliant converged services over the best network and they’ll be personal, simple and brilliant to use.  Being part of the Data Centre Team in Networks the role holder plays a big part in this.  BT’s core business traverses our Network and Firewall devices – we need to make sure our Network is up, accessible and functioning correctly 24/7 to meet the expectation of our customers. 

 
What you'll be doing
•    Embrace Service Excellence to provide effective leadership across area of responsibility
•    Transformation – Accountable for implementing a culture of Continuous Service Improvement across area of responsibility and pan BT where applicable
•    Accountable for Operational Service Delivery including – 
o    Proactive risk management – identify issues and take personal action to mitigate the risk
o    Reactive incident management – take personal action to act with a sense of urgency to minimise business impact with clear stakeholder communication throughout
•    Responsible for ensuring any loss of service is restored within SLA following an infrastructure incident and completion of a comprehensive fault investigation to prevent reoccurrence; 
•    Manage deployment of prevention of reoccurrence mitigations across the estate.
•    Ability to make decisions even when faced with ambiguity
•    Ability to engage and communicate clearly in order to motivate and inspire people to deliver
•    Translate and deliver BT and BT Security Strategy by working through complexity to provide clear operational direction – set the context. 
•    First delivery of new infrastructure technology into the BT’s data centre estate. Evaluating technology and developing best practices for further builds and support, ensuring all relevant security standards are adhered to.
•    Develop and implement operational support model for new technology deployments, including delivery of comprehensive training both inside and outside the immediate technical team.
•    Vendor interaction for management of complex support issues
•    Responsible for relationships with senior BT Management, up to Board level, on systems issues relating to risk compliance, incident management affecting BT
•    Responsible for the management of commercially viable IT  solutions that support LoB performance and client relationships
•    Ability to influence the behaviour and culture of functions outside of own business area and externally
•    Provide out of hours support and consultancy for incident resolution (on call rota)

 
What you'll bring
 
Must Have:
 
•    Relevant security experience.
•    Technical Expert Knowledge of core Firewall devices - Primary Vendors Cisco & Checkpoint.
•    Professional level experience of Network Devices – Routers, Switches, Load Balancers, routing protocols
•    Excellent Fault finding:- Across the Network Security estate
•    Relevant experience of stakeholder management and good interpersonal skills.
•    Efficient problem solver in enterprise environment.
•    Ability to work as part of a team as well as under minimal supervision.
•    Operational management experience.

 
 
Nice to have:
 
•    Experience of Major IT Uplift programmes, including migration to cloud-based services.
•    Experience of senior Technical role in Enterprise Network environment.

Your Benefits
 
At BT, we entertain, educate, and empower millions of people every single day. We’re a brand built on connecting people – whether that’s friends, family, businesses, or communities. Working here, you’ll receive an attractive salary and a range of competitive benefits, but – more than that – you’ll be joining an ambitious organisation with a culture of togetherness, collaboration, and inclusivity. Benefits of working for BT include:
 
•    Tailored training and development opportunities to continue to build your career.
•    10% on target bonus.
•    25 days’ annual leave (not including bank holidays) increasing with service.
•    Pension scheme - If you pay in a minimum of 5% of your pensionable salary every month, we will pay in 10%.
•    50% off BT and EE mobile pay monthly or SIM only plans. 30% discount for friends and family on EE mobile pay monthly.
•    Exclusive colleague discounts on our latest and greatest BT broadband packages, BT TV, including TNT Sports.
•    Shared Parental leave - maximum amount of leave you can share with your partner is 50 weeks.
•    Competitive employee discount on BT/EE products.
•    Access to our brand new, innovative office spaces, including our new office in London which opened this year.
•    Access and involvement with our incredible 11 People Networks including Able2 network, Careers network, Ethnic diversity network, Gender equality network and Pride network.
 
About us
 
BT is part of BT Group, along with EE, Openreach, and Plusnet.
 
Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding. 
 
We value diversity and celebrate difference. As Philip Jansen, our CEO, says ‘We embed diversity and inclusion into everything that we do. It’s fundamental to our purpose: we connect for good.’
 
We all stick to the same values: Personal, Simple, and Brilliant. From day one, you’ll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won’t be alone: we’ll be there with help and support, learning and development.  
 
This is your chance to make a real difference to the world: to be part of the digital transformation of countless lives and businesses. Grab it.