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Location: Stoke-on-Trent (hybrid working policy applies)
Role Type: Full Time
Closing Date: 27/08/2025
Overview:
You’ll join a newly formed digital transformation team, leading business process re-engineering initiatives. This hands-on role involves facilitating discovery workshops and capturing detailed process flows. Precision in documentation, version control, and a pragmatic, solution-oriented mindset are essential to drive business-critical transformation.
Preferred Skills & Experience:
Proven experience leading large-scale business process re-engineering projects, especially in a digital transformation setting
Expertise in continuous improvement methodologies (e.g., Lean Six Sigma, Kaizen) — formal certification preferred
Proficiency in Agile principles and familiarity with recognized project management frameworks
Strong understanding of digital transformation strategies and enabling technologies
Excellent analytical and problem-solving skills, with experience measuring and reporting process change impact
High proficiency in process mapping/documentation tools like Visio or Lucidchart
Superior written and verbal communication; able to simplify complex concepts for diverse stakeholders
Demonstrated ability to work both independently and within cross-functional teams
Excellent organization, attention to detail, and quality control
Strong knowledge of documentation version control and associated best practices/tools
What You Will Do:
Lead and facilitate discovery workshops to elicit and analyze business requirements and processes
Produce comprehensive, accurate records of workshops and key discussions
Develop and maintain process flows and diagrams using BPMN 2.0, based on stakeholder input
Digitize and systematically organize process documentation and notes, ensuring accessibility and proper version control
Liaise with stakeholders to gather requirements, deliver progress updates, and ensure alignment with project objectives
Conduct detailed analysis of business processes to provide actionable improvement recommendations
Partner with business and technology teams to ensure re-engineering aligns with digital transformation strategy
Employee Perks:
Bonus scheme
Eye care and flu vaccinations
Life assurance
Matched pension contribution
hackajob is partnering with Bet365 to fill this position. Create a profile to be automatically considered for this role—and others that match your experience.