About Made Tech
Our aim at Made Tech is to use human-centred technology to improve our society. We believe putting people at the heart of designing, building and delivering public services leads to better outcomes for everyone.
As a key member of our cross-functional teams, you'll collaborate closely with Made Tech colleagues, stakeholders, and partner agencies. You'll inspire trust within the team, offering guidance and coaching throughout the product journey. With your influence, you'll help shape and refine how we work, always seeking opportunities to improve and create more effective processes.
About the role
As a Lead Business Analyst, you'll empower public sector organizations to design services that make a real difference in society. You'll lead by example, guiding teams with best practices. In this role, you'll oversee multiple client assignments, ensuring impactful outcomes across every project.
As a Lead Business Analyst at Made Tech, you’ll help teams create products and services that truly benefit their users by identifying key business challenges and opportunities. You’ll dive deep into research to understand the public sector landscape and its people, processes, technology, and organizational dynamics. You'll explore, elicit, and analyze both business and user needs, uncovering areas for improvement and evaluating the feasibility of different options. Throughout, you’ll thoughtfully assess the business and policy constraints that need to be taken into account
