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Position: Operations Manager
Contract Type: Permanent – 45 hours
Location: Norwich
Shift: Tues - Sat
Join the UK’s premier parcel delivery company
What you’ll do:
To effectively and efficiently manage the site operation, in line with the operational core values and in accordance with the principles of the Company ‘Mission Statement’.
To motivate, coach and develop a site team to achieve excellence in all areas of the operation. A focused and as necessary hands-on approach is required in some areas. The main role aim is to achieve excellence on standards of service and to liaise and work with the Site manager to ensure that KPI’s and minimum standards are achieved as detailed in the site plan.
Key Role Responsibilities:
Ensure that all Health and Safety policies and procedures are complied with within own area of control (as stated in the employee handbook/displayed at the location) in line with Location Risk Assessments
Work area to be kept clean and tidy and in a safe state
Adhere to all Security Policies and Procedures as outlined in the employee handbook displayed at the location
Report any breach in location Security to the location Security Team
Ensure that all Key Performance Indicators are achieved
Present a caring and helpful attitude at all times towards customers and team
Ensure that all verbal and written communication is appropriate and in line with Data Protection Regulations
Behave towards other employees in a polite and respectful manner
Respect other workers religious/personal beliefs
Adhere to the company Harassment Policy
Always use appropriate language when speaking to other workers
Comply with Company guidelines in relation to timekeeping, attendance, work performance, appearance and display appropriate behaviour whilst on site
Maintain Company C&D driver standards in both appearance and performance. Ensure that all drivers are in full uniform
hackajob is partnering with Evri to fill this position. Create a profile to be automatically considered for this role—and others that match your experience.