Securities Services - Global Head On Balance Sheet Product - Executive Director

Job Summary:

As a Global Head of On-Balance Sheet Liquidity Product within Securities Services Cash & Liquidity, you lead innovation through the development of products and features that delight customers globally. As a leader on the team, you leverage your advanced capabilities to challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation that helps inspire cross-functional teams create groundbreaking solutions that address customer needs.  The On-Balance sheet product team is responsible for running a $200BN+ deposit book, $1.5BN of overdrafts, providing innovative interest and liquidity solutions designed to meet the needs of Securities Services asset manager and asset owner client base – handling 365,000+ demand deposit accounts across 70+ currencies. The team reports into the Global Head of Cash & Liquidity, and will be part of the Custody organization within Securities Services. 

The team functions as Subject Matter Experts across the on-balance sheet verticals including but not limited to interest pricing, cash concentration and liquidity solutions (notional pooling, group pricing). The team is responsible for the entire lifecycle of product solutions, including regulatory obligations related to deposit taking and deposit insurance.  You will lead the completion of our strategic multi-year platform build and client migration to our single global liquidity platform, including mission critical migrations of notional pooling and group pricing, and be responsible for defining the strategic future product set which this platform will enable. This role demands subject matter expertise, given the complex regulatory frameworks across Basel III, GSIB, deposit protection rules, withholding tax obligations, and the multi-jurisdictional footprint the business spans.

Job responsibilities:

• Lead a global team of Product Managers, located across Luxembourg, London and New York
• Manage both liability and asset product solutions, partnering with JPM Payments to adapt and adopt capabilities to meet the unique needs of asset manager and asset owner clients
• Develops a product strategy and product vision that delivers value to customers, championing globally consistent solutions to meet our clients wherever they wish to transact
• Owns product performance (i.e. end to end delivery of product outcomes from onboarding through to day to day delivery) and is accountable for driving enhancements to achieve business objectives 
• Shape the future of balance management and projections for Securities Services clients, working in conjunction with JPM Payments and Securities Services colleagues as we replatform our core custody systems in the US
• Leads as the subject matter expert on Deposit products, ensuring pricing is timely updated to reflect Central Bank actions and market events, and accompanying deposit insurance and regulatory matters are appropriately satisfied – with robust operating models to support delivery
• Manages discovery efforts and market research to identify customer solutions and integrate them into the product roadmap
• Owns, maintains, and develops a demand roadmap that enables development to support the overall strategic roadmap and value proposition
• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
• Leverages data to provide insights on portfolio trends and set action plans
• Partner with Solutions and Balance Sheet Management colleagues to develop pricing models and tools to support decision-making and improve pricing processes
• Communicate pricing strategies and changes to internal stakeholders and provide training as needed

Required qualifications, capabilities, and skills

• Experience or equivalent expertise delivering products or projects in either a Securities Services or deposit and liquidity management business
• Experience driving change within organizations and managing stakeholders across multiple functions
• Proven ability to influence and drive the adoption of material changes in operating model 
• Strong organizational and communications skills
• Experience as people manager
• Extensive knowledge of the product development life cycle, technical design, and data analytics
• Product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management

Preferred qualifications, capabilities, and skills 

• Securities Services-related experience, and/or deposit experience