Business Analyst

Locations: Edinburgh or Bristol (Hybrid)

In this position, you’ll be based in either the Edinburgh or Bristol office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex.
  

We give you a world of potential 

Computershare's Product Innovation team looks to strategically drive the development, market launch, continual support, and improvement of Computershare’s share plan products. Products include EquatePlus, our web-based platform and our associated EquateMobile App. 

We provide business solutions, improvements and change management primarily for Computershare’s share plans global business (across UK, Europe, Africa, Australia, Asia, Canada & US).
 

A role you will love 

We are looking for an experienced Business Analyst (with Reporting) who has a background in reporting and analytics. You will work closely with the Product Manager and development Scrum team to deliver Insights, a data and reporting tool for clients.  Insights is one of our key product initiatives and is a step-change in our offering to stay ahead of market needs.

You are passionate about using data to drive actions and are able to present your analysis to technical and non-technical audiences. You will have a strong track record of driving change in global organisations. You will be confident working in a fast-paced environment and able to overcome challenges quickly. You will be delivery focused with excellent stakeholder management skills and work effectively with the business, product, and technology teams.

Some key responsibilities:

• Work collaboratively within cross-functional teams, building relationships with internal and external stakeholders to elicit requirements & acceptance criteria to ensure the business objectives and product vision is being delivered.
• Understand complex issues, identify root causes, analyse options, develop recommendations, and deliver solutions which result in business growth.
• Develop requirements, break down business problems into epics, features and user stories and manage through change control.
• Produce high quality process flows.
• Present analysis and process reviews to stakeholder and project groups.
• Facilitate and manage workshops and meetings with business and technology.
• Identify risks and track through to resolution, utilise tools such as Jira to manage tasks, producing project status updates and ensuring issues and risks are communicated to stakeholders appropriately.
• Support business testing to ensure readiness for change (e.g. UAT, Training, documentation etc.)
• Implement process improvements and system deployments. 

What will you bring to the role?   

We are looking for someone who is a self-starter, dynamic and capable of working independently managing multiple priorities. It is essential that you have proven experience with reporting platforms, data analytics and visualisation tools.

You will have excellent communication and stakeholder management skills, with the ability to effectively tailor communication to different audiences.

Other skills, experience & competencies include; 

• Extensive experience as a business analyst, ideally in a global or financial services environment.
• Strong analytical and problem-solving skills.
• Experience working within an Agile environment.
• Product or project experience that shows your ability to deliver against a plan.
•   Change Management - has a positive, pragmatic, and collaborative approach.
•   Understands Cost / Benefit analysis and financial impact.