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We’re here to rid the world of bad shopping experiences.
It’s a bold aim, and one that needs both a dynamic team and a very different way of working.
That’s why we want people who can weave their unique skills, experience and character into a global team that learns, shares, grows and succeeds together.
Our people are all stewards of the business, helping us to win through care, commitment and conviction – and in return we open up a whole new world of flexibility around where, when and how you work.
It’s an exciting time to be part of Amplience. We have new leadership, new goals and new opportunities. So let’s find out where you fit in…
And if you’re still wondering what we actually do… Amplience is the AI Content company that brings together data, performance insights and generative AI. We help 400+ of the world’s biggest brands, from Liberty and Mulberry, to Argos and Crate & Barrel, deliver persuasive content for every shopping context, fueling truly personalised and connected experiences.
Location: Middlesbrough / Remote / Hybrid
Employment Type: Full Time
Expected Salary: £60k
Role Availability: Immediate
Typical Hiring Process:
HR culture, fit, ability to work interview (~30m Remote)
Departmental interview (~45m remote)
Optional cross team validation interview (~45m remote)
As a BA with scrum master experience you will join a team focused on building demo/sample applications, integrations and tooling that make use of the Amplience product to support customers, sales and partnerships by broadcasting the value of the Amplience core product in usable applications to solve customer problems.
You will use a mix of technologies including web technologies (JavaScript/React), backend technologies (NodeJS) as well as specific technologies required to support integrations with 3rd party platforms.
Examples:
Integrations eg BigCommerce https://amplience.com/developers/docs/integrations/commerce/bigcommerce/
Demonstrations / Examples eg Demostore https://amplience.com/marketplace/demostore-core/
Developer enablement tooling eg Scripts https://github.com/amplience/dc-algolia-search-migration-script
Your role will be to understand customer problems and break down into prioritised roadmaps based on value to the customer and Amplience.
Stakeholder Communication: Working closely with other stakeholders in the organisation (VP Product Solutions, CTO, Sales, Marketing)
Team Collaboration: Working within your team with multiple disciplines (ie, Developers, QA etc)
Research & Validation: Working with partners / customers / prospects to understand challenges and possible solutions
Commercial Awareness: Understanding and validation of value to customer as well as Amplience
Requirements Gathering: Taking a hypothesis and turning it into validated requirements and concepts for teams to effectively architect & build the right solutions. Working with the team in a ‘best idea wins’ mentality and providing analytical input
Prioritisation: Align to company objectives and value driven prioritisation
Project: Translating requirements into project tools and concepts such as Epics, Stories etc
Success Management: Ensuring the success of projects
Solid working experience as a BA (2-3 years)
Translation of company objectives to solutions / projects
Base understanding of working with SaaS software
Desirable understanding of Commerce, Content and MACH [https://machalliance.org/]
Experience working with technical teams and products
Experience in hypothesis building, validation & research
Experience with commercial value mapping
Experience / Ability of generation of JIRA tickets, Epic, Stories etc
Experience / Ability to communicate across teams and the business generally, including company meetings (All Hands) including colleagues in USA
Experience with documentation practices using tools like Confluence
Experience to whiteboard / visualise using tools like Miro
Experience with and understanding of project management techniques (ie, Scrum)
Knowledge of AGILE working methodologies?
Experience with public presentations (ie company events)
Experience with UAT of solutions to ensure they adhere to value
Ability to run ceremonies such as retrospectives for the team
Ability to travel for F2F meetings with customers / prospects
Genuine excitement of working in the content / commerce ecosystem
Excellent communication skills
Commercial awareness
Experience working with Content or Commerce Solutions
Ability to contribute to find the best solutions
Ability to accurately size projects
Good organisation skills
Good co-ordination skills
Ability to get information & data (Research)
Ability to work on a hypothesis to turn into reality
Ability to measure success and associate value
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