Cloud Operations Engineer

Job Title: Cloud Operations Engineer

About KX

Our mission is to accelerate data and AI-driven innovation with high-performance analytics solutions, enabling our customers to transform into AI-first enterprises. KX is trusted by the world's top investment banks & hedge funds, aerospace and defence, life and health sciences, semiconductor, telecommunications, and advanced manufacturing companies.

Time series and vector data analytics and management are at the heart of our products, independently benchmarked as the fastest on the market. They help our customers process data at unmatched speed and scale and empower LOB leaders, developers, data scientists, and data engineers to build high-performance data-driven applications and turbocharge their favourite analytics tools in the cloud, on-premise, or at the edge.

KX technology enables the discovery of richer, actionable insights for faster, better-informed decision-making, which drives competitive advantage and transformative growth for our customers. KX operates across North America, Europe, and Asia Pacific.

Role Overview:

As a Cloud Operations Engineer, you will play a key role in the deployment, maintenance, and support of applications in cloud environments, ensuring high availability, security, and performance for enterprise clients. You will be responsible for deploying, managing, and supporting KX applications in cloud-based environments (AWS, Azure, or GCP). You will ensure system reliability, monitor infrastructure performance, troubleshoot issues, and optimize cloud deployments.

Kubernetes expertise is essential for this role, as you will be managing containerized applications in a production environment.

Key Responsibilities:

• Deploy, configure, and maintain KX applications in cloud environments (AWS, Azure, GCP).
• Manage and operate Kubernetes clusters for containerized applications in production environments.
• Automate infrastructure provisioning using Terraform, Ansible, or CloudFormation.
• Implement CI/CD pipelines, automate deployments, and optimize infrastructure for scalability and efficiency.
• Monitor system performance, troubleshoot issues, and ensure high availability and reliability of cloud-based applications.
• Implement security best practices for cloud-based applications, including IAM, encryption, and compliance standards.
• Work with development, DevOps, and support teams to optimize cloud operations and improve deployment processes.
• Support incident response and troubleshooting, ensuring rapid resolution of production issues.
• Maintain logs, alerts, and monitoring systems (e.g., Prometheus, Grafana, Datadog) to track system health and performance.
• Provide technical support and guidance to internal teams and enterprise clients on cloud-related issues.
• On-call and weekend work will be required to support critical incidents, system maintenance, or client needs outside regular business hours.

Required Skills & Experience:

We encourage applications from candidates with varying levels of experience, with responsibilities adjusted accordingly.

For Mid-Level Candidates:

• 3+ years of experience in cloud operations, DevOps, or infrastructure support.
• Strong hands-on experience with Kubernetes in production environments.
• Experience with AWS, Azure, or GCP.
• Strong troubleshooting and scripting skills (Bash, Python, or PowerShell).
• Familiarity with monitoring and logging tools (e.g., Prometheus, ELK, CloudWatch).

For Senior Candidates:

• 5+ years of experience in cloud operations, site reliability, or DevOps roles.
• Expert-level knowledge of Kubernetes, container orchestration, and Helm.
• Designing, building, and maintaining OpenShift, OKD, and Kubernetes (K8s) clusters in production environments.
• Strong background in infrastructure as code (Terraform, Ansible, CloudFormation).
• Expertise in networking infrastructure, including VPCs, load balancers, firewalls, DNS, VPNs, and ingress controllers for cloud and Kubernetes environments.
• Experience in incident management and performance optimization for cloud environments.

Preferred Qualifications (for all levels):

• Knowledge of networking, security policies, and cloud governance.
• Familiarity with ITIL processes and service management best practices.
• Strong communication skills, with the ability to collaborate across technical and non-technical teams.

Location & Workplace Type:

This position takes on a Hybrid working model based in Dublin, Ireland

Why Choose KX?

Data Driven: We lead with instinct and follow fact.

Naturally Curious: We lean in, listen and learn fast.

All In: We take ownership, take on challenges and give it our all

Benefits:

• Competitive Salary
• Individually tailored training and skills development.
• Private healthcare package and Employee Assistance Programme.
• Enhanced maternity and paternity package
• Wellness Days and Volunteer Days