Business Systems Development Manager

About the role
As a Business Systems Development Manager, you will focus on providing people and technical leadership for 
the team, whilst driving delivery of our varied portfolio of applications and solutions.
Business Systems Solutions is a vital technology function set up to support the wider Business as it continues 
to grow. 

Our mission is to leverage a diverse array of technologies, including Artificial Intelligence (AI), to create custombuilt solutions and implement third-party products and services that enhance Business processes, driving 
effectiveness, efficiency, scalability and sustainability. 
You will ensure there is a clear vision for the development team, and a roadmap to achieve it, whilst aligning it 
to the strategic vision is key to the Company’s success. You will champion and drive adoption of processes and 
best practices, which will make it possible for the team to deliver quality, innovative solutions to the Business. 

Embracing AI wherever there are clear benefits to influence the team in the adoption of these opportunities. 

You will be influential in our cloud first approach for our portfolio of applications and the continued adoption of 
an agile development practice.
This role is eligible for inclusion in the Company’s hybrid working from home policy.

Main responsibilities 
• Working with Technology stakeholders and other technical staff from the wider Business to ensure 
appropriate, fit for purpose and simple solutions are defined, planned and delivered within the team. 
• Ensuring there is capacity and capability to deliver the volume of work required of the Business. 
• Managing the support and development responsibilities required of the team, ensuring support is available 
where required. 
• Understanding of the workload and work items distributed amongst the team as well as the larger works 
spanning the department. 
• Ensuring the efforts and requirements of both resource and time are understood whilst assessing impacts, 
risks and costs in delivering the work within the team, building, and maintaining capacity to deliver the 
Business needs. 
• Committing to the deliverables of the team and the department for larger works. 
• Taking ownership of issues and development deliverables in a managerial capacity seeing them through 
from start to finish. 
• Ensuring process and best practices are adopted, adhered to, and reviewed within the team.
• Monitoring and optimising workloads to ensure collaboration and efficiency at both team and Business 
Systems Solutions departmental level. 
• Driving adoption of the latest innovation and technologies within the software engineering and AI arenas.

The skills and experience to help you perform in the role
• Ability to lead technical solutions, people, delivery and strategy. 
• Experience in software development delivery.
• Ability to manage and make well balanced decisions in a pressured environment and pressured situations. 
• Ability to manage multiple streams of activity with shifting focus. 
• Well organised and skilled in effective people management, coaching, task allocation, delegation and risk 
management. 
• Demonstrable experience of effective communication both written and verbally in technical and nontechnical subjects to both a technical and Business audience. 
• Ability to focus on the importance of the Business needs.
• Experience in application development, deployment and support in public cloud.
• Knowledge and expertise of agile development, including the management of teams working in this 
manner, including the ability to coach and mentor.
• Familiarity of AI and ability to identify opportunities to leverage its use and to influence adoption