You Lead the Way. We’ve Got Your Back.
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day. We back our colleagues with the support they need to thrive, professionally and personally. That’s why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture.

How will you make an impact in this role?

The Digital Data Strategy Team within the broader EDEA (Enterprise Digital Experimentation & Analytics) in EDDS supports all other EDEA VP teams and product & marketing partner teams with data strategy, automation & insights and creates and manages automated insight packs and multiple derived data layers. The team partners with Technology to enable end to end MIS Automation, ODL(Organized Data Layer) creation, drives process automation, optimization, Data & MIS Quality in an efficient manner. The team also supports strategic Data & Platform initiatives.
This role will report to the Manager – Digital Data Strategy, EDEA and will be based in Gurgaon. The candidate will be responsible for delivery of high impactful data and automated insights products to enable other analytics partners, marketing partners and product owners to optimize across our platform, demand generation, acquisition and membership experience domains.

Your responsibilities include:

• Elevate Data Intelligence: Set vision for Intuitive, integrated and intelligent frameworks to enable smart Insights. Discover new sources of information for strong enrichment of business applications.
• Modernization: Keep up with the latest industry research and emerging technologies to ensure we are appropriately leveraging new techniques and capabilities and drive strategic change in tools & capabilities.
• Develop roadmap to transition our analytical and production usecases to the cloud platform and develop next generation MIS products through modern full stack BI tools & enable self-serve analytics
• Define digital data strategy vision as the business owner of digital analytics data & partner to achieve the vision of Data as a Service to enable Unified, Scalable & Secure data assets for business applications
• Strong understanding of key drivers & dynamics of Digital Data, Data Architecture & Design, Data Linkage & Usages. In depth knowledge of platforms like Big Data/Cornerstone, Lumi/Google Cloud Platform, Data Ingestion and Organized Data Layers.
• Being abreast of the latest industry & enterprise wide data governance, data quality practices, privacy policies and engrain the same in all data products & capabilities and be a guiding light for broader team.
• Partner and collaborate with multiple partners, agency & colleagues to develop Capabilities that will help in maximizing demand generation program ROI.

Minimum Qualifications

• 1-3 years with relevant experience in the Automation, Data Product Management/Data Strategy with adequate data quality, economies of scale and process governance
• Proven thought leadership, Solid project management skills, strong communication, collaboration, relationship and conflict management skills
• Bachelors or Master’s degree in Engineering/Management
• Knowledge of Big Data oriented tools (e.g. Big query, Hive, SQL, Python/R, PySpark); Advanced Excel/VBA and PowerPoint; Experience of managing complex processes and integration with upstream and downstream systems/processes.
• Hands on experience on visualization tools like Tableau, Power BI, Sisense etc.

Preferred Qualifications

• Strong analytical/conceptual thinking competence to solve unstructured and complex business problems and articulate key findings to leaders/partners in a succinct and concise manner. 
• Strong understanding of internal platforms like Big Data/Cornerstone, Lumi/Google Cloud Platform.
• Knowledge of Agile tools and methodologies

 Enterprise Leadership Behaviors: 

• Set the Agenda: Define What Winning Looks Like, Put Enterprise Thinking First, Lead with an External Perspective 
• Bring Others with You: Build the Best Team, Seek & Provide Coaching Feedback, Make Collaboration Essential 
• Do It the Right Way: Communicate Frequently, Candidly & Clearly, Make Decisions Quickly & Effectively, Live the Blue Box Values, Great Leadership Demands Courage

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries 
• Bonus incentives 
• Support for financial-well-being and retirement 
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• Generous paid parental leave policies (depending on your location) 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.  

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.